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  • Conference Object
    Citation - WoS: 27
    Citation - Scopus: 41
    Ux Professionals' Definitions of Usability and Ux - a Comparison Between Turkey, Finland, Denmark, France and Malaysia
    (Springer international Publishing Ag, 2017) Rajanen, Dorina; Clemmensen, Torkil; Iivari, Netta; Inal, Yavuz; Rizvanoglu, Kerem; Sivaji, Ashok; Roche, Amelie
    This paper examines the views of user experience (UX) professionals on the definitions of usability and UX, and compares the findings between countries and within different socio-cultural groups. A mixed-method analysis was employed on data gathered on 422 professionals through a survey in Turkey, Finland, Denmark, France, and Malaysia. Usability appears to be an established concept, respondents across all countries agreeing on the importance of the ISO 9241-11 definition. There is also a tendency that UX professionals attach organizational perspective to usability. UX professionals diverge when defining UX, and there are systematic differences related to socio-cultural conditions. UX professionals in Finland and France incline more towards the definition highlighting the experiential qualities, when compared to Turkey and Malaysia that incline towards the definition reflecting the ease of use, utility, attractiveness, and degree of usage. Further research should address the implications of the diverse meanings and contexts of usability and UX.
  • Conference Object
    Citation - Scopus: 1
    Online Shopping Web Sites' Perceived Usability: a Case Study With Turkish Shopping Related Web Sites
    (Springer international Publishing Ag, 2021) Demirci, H. Merve
    Using an online shopping website could be considered preferable to shopping from a crowded shop where one may interact with other people. The underlying reasons for this preference related to the psychology of the people; whether they are introverted or shy, or while online shopping, people may feel freer than being in a physical shop with lots of people, which may lead them to feel irritated [1]. On the other hand, the reason may relate to the websites' design and usability to make them a better option. This study aims to analyze the shopping sites' interface designs' perceived usability on users in Turkey and the relation of the websites' measured usability with the help of CogTool to make a comprehension between the findings. To reach this aim, first of all, a survey had conducted through an e-mail to choose the most preferred online shopping sites with 25 women. Afterward, one task had been decided; buying the same shoe for participants to complete to measure decided websites' usability. The usability test had been done with CogTool to the chosen websites, and a user test had been done with the ten female users out of 25 as a continuation of the first phase of the study. The study's findings show the underlying reasons for the preferences and the overlapping values between usability and user tests.
  • Conference Object
    Citation - WoS: 1
    Citation - Scopus: 1
    Eye-Tracking To Enhance Usability: a Race Game
    (Springer international Publishing Ag, 2019) Ilhan, A. Ezgi
    An important field of research in human-computer interaction studies is the usability of computer games. This paper provides brief definitions of human-computer interactions and usability, and also describes the relevance of these interactions to computer games. Design decisions concerning game elements such as graphical user interface, feedback messages, position and the colour of functional buttons located on the game screen play an important role in identifying the usability and playability of computer games. This study uses eye-tracking technology in order to record eye movements to focus the action of "seeing", which reflects the inner world of humans. A managerial racing game was chosen as an example to analyse its usability. In this context, the design of the social race game was reviewed by recording eye movement data of the participants. The results of eye-tracking data were supported by user comments, which were finally used to improve the design and usability features of the game.