3 results
Search Results
Now showing 1 - 3 of 3
Conference Object Citation - WoS: 1A Fuzzy Ahp for Evaluation of Ecommerce Websites Performance(Acad Conferences Ltd, 2012) ictenbas, Burcu Devrim; Rouyendegh, Babak DaneshvareCommerce has become an essential part of business strategy in the rising (emerging) global economy. In order to be successful in the eCommerce marketplace, organizations will need to provide high quality websites that attract and retain users. It is a need to understand and evaluate eCommerce websites to achieve high quality. Evaluation of eCommerce websites is a multiple criteria decision making (MCDM) problem since it includes analysis of both qualitative and quantitative factors. Also human judgment has taken part in this process. This paper presents FAHP to evaluate three eCommerce websites. The results will be a guide for decision makers in terms of improvable areas to design eCommerce websites.Conference Object Effects of BPR on ERP Implementation Success and Supply Chain Performance(Acad Conferences Ltd, 2012) Erkan, Erman; Bac, Ugur; Rouyendegh, Babak DaneshvarRecently, studies about the Enterprise Resource Planning (ERP) have been increased and this research area has attracted more attention. Especially, in the global competition environment, enterprises have to focus on their Information Systems (IS) performance to have a competitive advantage; implementing an ERP system and improving the effectiveness of the system is the only way. To do so; factors affecting the implementation success of ERP systems have to be inspected in pursuant of some performance measurements and metrics. Since unsuccessful ERP implementations result in high costs; use of these factors and making the necessary preparations will increase the chance of a successful ERP implementation. According to literature Business Process Reengineering (BPR) has a vital role on the ERP success. In this study, a research has been made on the Turkish enterprises to determine the criteria affecting their success on the implementation of ERP systems by the utilization of a questionnaire. Questionnaire results have been analyzed with statistical methods to summarize the current situation of IS structure, Information Management Systems integration level, ERP success rate and effects of BPR on this success rate in Turkish enterprises. Results of this study can be used to define the relation between the ERP and BPR. Understanding this relation is vital for the planned or ongoing ERP implementations. Factors and criteria found in this study which have effects on the ERP systems success should be considered during the implementation planning phase of these systems for efficiently managing the budget of projects. Importance of BPR which was emphasized in this study should be considered by the management of enterprises for evaluating their IS to determine if they are ready for the implementation phase. If they are not, findings will serve as a guideline for improving the chance of successful implementation and this will affect overall performance of the company. Results of this study can also be used in the future studies to compare international differences of IS structures and ERP implementation processes.Conference Object Selection of Erp System Using Qfd Approach: a Pilot Study From Turkey(Acad Conferences Ltd, 2012) Ictenbas, Burcu Devrim; Rouyendegh, Babak Daneshvar; Erkan, Turan ErmanToday companies face the challenge of increasing competition, expanding markets and rising competition. Many organizations seek to improve their competitiveness by utilizing advanced information technology, such as Enterprise Resource Planning (ERP) systems. Selection of appropriate ERP system is a vital decision for any enterprise in this intense competitive environment. The selection process is complicated since complexity of ERP systems and too many alternatives. Requirements analysis of a software system like ERP is often considered to be one of the most important steps in the software selection process. Quality Function Deployment (QFD) is a methodology to translate customer requirements into the final product or service characteristics. In spite of successful applications of QFD in familiar fields such as product planning, education quality and service quality, the usability of QFD in the selection of software systems have been seen in only few studies. The purpose of the study is to determinethe most important technical attributes of the ERP systems from the end - users' perspective using QFD methodology. The developed framework integrates ERP characteristics obtained from vendors in the market and the list of customer requirements by taking into account the company profile and strategic selection criteria. The solution proposed in this study will support decision makers to manage the early stages of ERP selection according the company's needs.
