Effects of BPR on ERP Implementation Success and Supply Chain Performance

Abstract

Recently, studies about the Enterprise Resource Planning (ERP) have been increased and this research area has attracted more attention. Especially, in the global competition environment, enterprises have to focus on their Information Systems (IS) performance to have a competitive advantage; implementing an ERP system and improving the effectiveness of the system is the only way. To do so; factors affecting the implementation success of ERP systems have to be inspected in pursuant of some performance measurements and metrics. Since unsuccessful ERP implementations result in high costs; use of these factors and making the necessary preparations will increase the chance of a successful ERP implementation. According to literature Business Process Reengineering (BPR) has a vital role on the ERP success. In this study, a research has been made on the Turkish enterprises to determine the criteria affecting their success on the implementation of ERP systems by the utilization of a questionnaire. Questionnaire results have been analyzed with statistical methods to summarize the current situation of IS structure, Information Management Systems integration level, ERP success rate and effects of BPR on this success rate in Turkish enterprises. Results of this study can be used to define the relation between the ERP and BPR. Understanding this relation is vital for the planned or ongoing ERP implementations. Factors and criteria found in this study which have effects on the ERP systems success should be considered during the implementation planning phase of these systems for efficiently managing the budget of projects. Importance of BPR which was emphasized in this study should be considered by the management of enterprises for evaluating their IS to determine if they are ready for the implementation phase. If they are not, findings will serve as a guideline for improving the chance of successful implementation and this will affect overall performance of the company. Results of this study can also be used in the future studies to compare international differences of IS structures and ERP implementation processes.