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Article Citation - Scopus: 1An Activity-Based Lessons Learned Model To Support Scheduling Decisions in Construction(Emerald Group Publishing Ltd, 2025) Yilmaz, Anil; Akcay, Emre Caner; Dikmen, Irem; Birgonul, M. TalatPurposeThe aim of this study is to develop an activity-based lessons-learned model that allows construction companies to capture, store, classify and reuse activity-related lessons learned (LL) from previous projects, thereby increasing the reliability of time estimates in scheduling.Design/methodology/approachScheduling is a knowledge-intensive process that requires the utilization of data and expert opinion elicitation from various levels of an organization in construction projects. This research consists of five successive steps: performing a needs analysis, proposing an activity-based lessons-learned process model, validating the proposed process model, developing a tool to apply the proposed model in a computer environment and testing the applicability of the tool. To implement the proposed model in practice, a web-based tool, namely the Construction Industry Scheduling with Activity-Based Lessons Learned Tool (ConSALL Tool), was developed. Its functionality was evaluated using black-box testing. The tool was then applied in a real construction project.FindingsResults show that ConSALL has the potential to improve scheduling decisions in construction projects by incorporating data and experience from previous projects. Findings from this research can be used to develop similar models and AI tools to foster activity-based learning in other project-based industries as well as the construction industry.Originality/valueThis paper presents an innovative approach to enhancing construction project scheduling by leveraging LL from past projects. The development and application of the ConSALL Tool demonstrate a practical implementation of the proposed model, providing a framework that can be adapted to other industries to improve project planning and execution.Article Citation - WoS: 10Citation - Scopus: 17Investigation of Employers' Performance Expectations for New It Graduates in Individual and Team Work Settings for Software Development(Emerald Group Publishing Ltd, 2018) Akman, Ibrahim; Turhan, CigdemPurpose - In general, software development work environments involve many different tasks and have high demands on efficiency and quality of performance at both individual and team levels, which depend on the competencies of employees. However, the literature does not provide satisfactory evidence as for the characteristics and competencies of individuals. Especially, the employers' expectations of new graduates have not been investigated in detail for different work environments. The purpose of this paper is to examine employers' expectancies regarding technical, personal and educational competencies among IT-graduated employees to provide a comparison between individual and team work settings. Design/methodology/approach - A survey approach was used for this purpose, and the research model was tested using multiple regression. Findings - The results revealed that significant diversity exists in individual and team work settings regarding employers' expectations for new graduates' competencies in terms of adapting to new software development methods and approaches, using time effectively and experience gained in undergraduate projects. Originality/value - The results of this study will yield insight to computer-related departments in curriculum development by providing a comparison between the varying competencies required in individual and team work settings from the employer's perspective. In the long run, the aim is to meet employers' demands of the new graduates' competencies, resulting in better individual and team performances in information technology companies, thereby leading to successful software development.Article Analytic Hierarchy Process in Determining Aircraft Basic Maintenance Training Durations(Emerald Group Publishing Ltd, 2026) Acikel, Gurkan; Temel, Mine AlemdarogluPurpose - Currently, in aircraft basic maintenance training, it is determined that various aircraft basic maintenance training organizations around the world apply different basic maintenance durations for the same modules of the same licence categories. Aircraft basic maintenance training organizations are lacking a common curriculum with standard durations for the basic maintenance training modules. To remedy the problems associated with this issue, the purpose of this study is to develop and demonstrate a quantifiable reference (i.e. theoretical training and evaluation content intensity) based scientific theoretical method to determine the durations of the basic theoretical maintenance trainings held for B1.1 and B2 licence categories in aircraft basic maintenance training organizations. Design/methodology/approach - The total basic maintenance training duration was first allocated to basic, theoretical and practical maintenance trainings. The obtained basic theoretical maintenance training duration was then allocated to related modules and submodules by using weighted theoretical training content intensity and weighted theoretical evaluation content intensity, which were obtained by applying a multi-criteria decision-making approach using the analytic hierarchy process (AHP). Findings - In this study, it was found that there is no standardization upon aircraft basic maintenance training organizations for the allocation of the basic maintenance training durations to modules. To remedy this problem, a scientific method, which relies on quantifiable reference bases rather than subjective reasoning, is needed. The reference bases of the proposed theoretical method (i.e. theoretical training and evaluation content intensity) can be tuned with the inclusion of the effect of basic knowledge requirements through multi-criteria decision-making (AHP). The theoretical method proposed in this work is robust in terms of resulting in close proximity values of the basic theoretical maintenance training durations for the common modules of B1.1 and B2 licence categories. The theoretical method is proven to yield greater basic theoretical maintenance training durations for modules having greater theoretical training and evaluation content intensity and lower basic theoretical maintenance training durations for modules having less theoretical training and evaluation content intensity. A distinct similarity in terms of basic theoretical maintenance training durations and the ranking of the modules (in terms of durations) is not present when the average of the training organizations is compared to the results of the theoretical method. A quantifiable reference (i.e. theoretical training and evaluation content intensity) based scientific theoretical method to determine basic theoretical maintenance training durations was developed and demonstrated. Practical implications - Results of this study would especially be useful in an international effort to standardize the different basic theoretical maintenance training durations applied in various aircraft basic maintenance training organizations. Originality/value - To the best of the authors' knowledge, this study is the first in providing and demonstrating a scientific theoretical method based on a systematic, multi-criteria decision-making approach to determine the durations of the basic theoretical maintenance trainings.Article Citation - WoS: 26Citation - Scopus: 26How Can the Subjective Well-Being of Nurses Be Predicted? Understanding the Mediating Effect of Psychological Distress, Psychological Resilience and Emotional Exhaustion(Emerald Group Publishing Ltd, 2022) Anasori, Elham; Kucukergin, Kemal Gurkan; Soliman, Mohammad; Tulucu, Fadime; Altinay, LeventPurpose This paper aims to examine the relationships among work-family conflict (WFC), cognitive regulation, psychological resilience (PR), psychological distress (PD), emotional exhaustion (EE) and subjective well-being (SWB) in a very complex model based on job demands-resources. Also, mediator roles of PD, PR and EE are analyzed. Design/methodology/approach Data for the study were collected from 158 full-time nurses working in two hospitals in North Cyprus. Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used to test the model. Findings The authors' findings reveal that cognitive emotion regulation reduces employees' WFC. WFC also has a negative effect on employees' SWB directly and through the mediating role of EE. However, the role of PR in the relationship between cognitive emotion regulation and PD was not significant. Originality/value The study adds the original views for hospitals and service providers to recognize the factors which exert detrimental effects on employees' mental health and also the factors which help them to tackle the harsh situation specifically in the time of crisis. Theoretical and practical implications are provided in the study.Article Regenerating Shopping Mall Interiors through Stakeholder Engagement and Participatory Design(Emerald Group Publishing Ltd, 2026) Kocaili, Ergin Kemal; Ergun Kocaili, BuketPurposeThis paper explores how participatory design approaches contribute to the regeneration of shopping mall interiors, with a specific focus on the design and spatial configuration of public restroom areas - critical, yet often overlooked, components of user experience in commercial environments.Design/methodology/approachAdopting a case study methodology, the research combines user surveys, stakeholder interviews and spatial analysis to investigate the participatory redesign process of restroom facilities in Kentpark Shopping Mall, Ankara. The study uses both qualitative and quantitative tools to evaluate user needs and the resulting spatial changes.FindingsThe findings demonstrate that engaging multiple stakeholders - including users, maintenance staff and management - through participatory methods leads to more inclusive, functional and context-sensitive interior solutions. In particular, data gathered through participatory processes directly informed the redesign of the public restrooms, resulting in significant improvements in layout, accessibility and spatial efficiency.Practical implicationsThe study offers a replicable model for incorporating participatory design into the regeneration of commercial interior spaces. It shows how empirical data collection and stakeholder input can be translated into the actual design of wet spaces, such as public restrooms, enhancing both usability and facility performance in aging shopping malls.Originality/valueThis research contributes to the limited body of literature on participatory design in commercial interiors by foregrounding restrooms as a meaningful site of spatial regeneration. It bridges the fields of interior architecture, spatial design research and facility management.Article Design Team Effectiveness and Architects' Personality Types(Emerald Group Publishing Ltd, 2025) Alan, Ece; Arditi, David; Gunaydin, Husnu Murat; Akcay, Emre CanerPurposeThe personalities of the design team members constitute one of the factors that influence team effectiveness. In this study, 223 members of the "American Institute of Architects" who are employed by the largest architectural design firms in the United States of America were categorized according to their personality types by using "The Enneagram Personality Type Model." Also, the respondents' opinions about eight team effectiveness outcomes were recorded in order to explore the relationship between team members' personality types and team effectiveness outcomes.Design/methodology/approachThe information was collected by a questionnaire where the first part included 144 pairs of statements that were used to identify respondents' personality types. The second part sought designers' opinions about the importance of eight team effectiveness outcomes rated on a Likert scale ranging from 1 to 5. The results were assessed by performing the Kruskal-Wallis test first and Dunn's post-hoc test with Bonferroni adjustment subsequently.FindingsThe findings highlight the significance of personality types in effective design teams. While Type 6 (loyalist and skeptic) and Type 3 (achiever and performer) architects prioritize team effectiveness the most, Type 7 architects (enthusiasts and epicureans) assign the lowest importance. However, the presence of Type 1 (reformist and perfectionist) and Type 8 (challenger and protector) architects within the same design team may involve challenges or conflicts.Originality/valueThe primary contribution of this study is that it is the first study in the construction management literature that utilizes The Enneagram of Personality Test to understand the relationship between team members' personality types and team effectiveness outcomes. This study is of direct relevance to practitioners and could be utilized in design team-building activities.Article Citation - WoS: 13Citation - Scopus: 13The Effects of Indoor Plants on Customers' Shopping Decisions in a Restaurant Environment(Emerald Group Publishing Ltd, 2020) Yildirim, Kemal; Yildirim Kaya, Nazli Nazende; Olmus, FerdiPurpose The purpose of this paper is to focus on the effects of indoor plants on customers' shopping decisions in the restaurant environment. Design/methodology/approach The assumption of the research is that there is a relationship between restaurants where indoor plants are used and the customers' shopping decisions (restaurant entry and purchase). A hypothetical study was performed to test this assumption that was based on the digital images of two different restaurants (restaurant with and restaurant without indoor plants) modelled in a virtual environment. The Likert scale questionnaire used in this study was completed by 335 participants. Findings Results indicated that restaurants designed with indoor plants had a more positive effect on the shopping decisions of participants than restaurants designed without indoor plants. The statistically significant results between evaluations of customers and their demographic backgrounds were determined. The male participants with a 26-35 age range showed more positive opinions about the plant designed restaurants than female participants with a 36-55 age range. Also, higher education graduate participants showed more positive opinions about the plant designed restaurant than secondary education graduate participants. Originality/value This paper reveals a significant relationship between restaurant design and shopping decisions. Results of the study suggest that retailers and designers may be able to make easily stores more appealing for customers by designing them with indoor plants.Article Citation - WoS: 7Citation - Scopus: 8Solar Energy for the Airport Ground Support Equipment - a Quantitative Study(Emerald Group Publishing Ltd, 2023) Yildiz, Melih; Mutlu, Savas; Nagy, Andras; Kale, UtkuPurposeThis paper aims to evaluate the hypothetical situation in a resembling airport to Esenboga Airport and analyzes the condition of all ground support equipment (GSE) equipment to be supplied by electricity produced by solar panels mounted on the rooftop of the terminal building. The case is discussed using environmental emissions and economic feasibility. The results of the resembling case can be generalized to all airports for the reduction of emissions caused by ground operations of aviation. Design/methodology/approachGSE fleet data which has been prepared by TGS operated in the Esenboga Airport have been used to calculate emissions, and equivalent electricity consumption. A hypothetical solar panel construction on the rooftop of the terminal building and also the electricity production case was analyzed. Based on the calculations, both fuel and electricity use cases are compared by means of emissions and production costs using real data. FindingsThe electricity production and transmission pose a high value of emissions. Thus, electrification of GSE in the airport need a new approach such as producing the electric energy in the site. This research analyzes the case that the electricity is produced on the rooftop of terminal building and consumed by the GSE fleet. The authors discussed that it is both feasible and possible to electrify all the GSE except a shortage of two cold months with high fuel demand by using electric storage options. Practical implicationsGround handling is performed by using GSE which is historically powered by diesel and such internal combustion engines which are well known for their high emission rates. As most of the airports reside in populated areas, GSE emissions need to be evaluated for reduction. However the electric energy could be an alternative for GSE emissions reduction Originality/valueAviation is a system of many subsystems in which the performance of each unit plays a crucial role in the final success of the system. Concerns on environmental protection make the aviation industry focus on reducing emissions produced during operations. Although aircraft emissions are widely discussed in the literature, ground handling systems which are an integral part of the whole aviation system, also need to be studied regarding the environmental issues. Besides, the European Union has set out targets of reducing emissions at the airports during ground operations to zero. This paper discusses the possibility of the target by comparing various scenariosArticle Factors Affecting Dentists' Intention To Adopt Artificial Intelligence: An Extension of the Unified Theory of Acceptance and Use of Technology (UTAUT) Model(Emerald Group Publishing Ltd, 2025) Alqaifi, Faten; Tengilimoglu, DilaverPurposeAdvancements in science and technology have integrated artificial intelligence (AI) into dentistry, improving treatment processes, operational efficiency, and clinical outcomes. However, AI adoption among dentists remains underexplored, hindering progress in oral healthcare. This study aims to identify key barriers to AI adoption and examine factors influencing dentists' intention to use AI.Design/methodology/approachA quantitative cross-sectional approach was employed, utilizing self-administered questionnaires distributed online and across various dental clinics and hospitals in Ankara, Turkey. A total of 440 dentists participated in the study. Data analysis was conducted using SPSS and SmartPLS.FindingsThe study found that AI-anxiety negatively affects the intention to adopt AI in dentistry, showing a medium (almost large) effect that is stronger than other UTAUT factors such as performance expectancy, effort expectancy, and social influence, which demonstrated only small effects. Dentists with higher anxiety about learning and sociotechnical blindness are less likely to adopt AI, while concerns about job replacement and AI-configuration have less but still significant impact.Research limitations/implicationsThese results contribute to the growing body of knowledge on technology adoption in oral healthcare and provide practical implications for technology developers, policymakers, and other stakeholders seeking to facilitate AI integration in dentistry.Originality/valueThis study provides novel insights into AI adoption in dentistry, offering guidance for future development and integration, and addressing a critical research gap in a growing field-particularly in Turkey, where implementation is still in its early stages.Article Citation - WoS: 6Citation - Scopus: 6Effects of Window Proximity on Perceptions of Employees in the Call Center Offices(Emerald Group Publishing Ltd, 2020) Yildirim, Kemal; Ozkan, Aysen; Gunes, Elif; Mestan, AhmetPurpose The purpose of this study is to determine the effects of window proximity on perceptions of employees in the call center offices. Design/methodology/approach A semantic differential scale composed of nine bipolar adjectives, four of which dealt with "planning," three of "privacy," while the rest measured "lighting" was applied for evaluation. In total, 92 employees at the TEPE Call Center in the Bilkent District, Ankara, Turkey participated in the research. Findings The results showed that window proximity directly affected the call center employees' perceptions. In addition, a positive approach was even less affected when the location of the workstation was more at the inner part of the workspace. On the contrary, workstations in front of the window were evaluated more positively, presumably because the employees were happy at feeling roomy and by giving them a higher level of privacy, while also minimizing distractions and interruptions. It was also found that call center employees with secondary education responded more positively than higher educated employees. Originality/value This study presents suggestions that would be useful for increasing the working and solution-focused perceptual performance values in call center environments from the new generation of work areas. They should be appropriate for the psychological and physical needs of employees in twenty-first-century communication environments, especially in spatial environments and for the suitability of the technological equipment used.
