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  • Book Part
    Citation - WoS: 4
    Social Aspects of Tourism Atmosphere and Emotional Contagion in Destinations
    (Emerald Group Publishing Ltd, 2020) Kucukergin, Kemal Gurkan; Dedeoglu, Bekir Bora
    In this chapter, emotional interactions between tourists and the individuals they are potentially in interaction with are examined within the scope of social aspects of tourism atmosphere. Emotional interactions were analysed under the framework of emotional contagion. Regardless of whether the fact that emotional contagion occurs in non-conscious or conscious way, tourists are open to emotional cues to come from other individuals. Emotions of other individuals can influence tourists' behavioural intentions by shaping their emotions. This chapter suggests a number of propositions, and develops a conceptual model to capture the role of emotional interactions.
  • Article
    Citation - WoS: 54
    Citation - Scopus: 64
    An Overview of the Destination Physical Servicescape With Sor Paradigm: the Importance of Prestige Sensitivity
    (Routledge Journals, Taylor & Francis Ltd, 2020) Kucukergin, Kemal Gurkan; Kucukergin, Fulden Nuray; Dedeoglu, Bekir Bora
    This study aims to examine the relationships among the destination physical servicescape elements, perceived price, tourist emotions, satisfaction and behavioral intentions. Besides, the moderating role of prestige sensitivity is investigated in terms of the relationship between the variables affecting and being affected by perceived price. For data analysis, PLS-SEM is applied and except for the effect of joy on behavioral intentions, all the other direct effects are found to be statistically significant. In addition, prestige sensitivity has a moderating role only in the relationship between the perceived price and love.