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Department: Atılım UniversitySubject: User experience

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Now showing 1 - 3 of 3
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    Conference Object
    Citation - WoS: 27
    Citation - Scopus: 41
    Ux Professionals' Definitions of Usability and Ux - a Comparison Between Turkey, Finland, Denmark, France and Malaysia
    (Springer international Publishing Ag, 2017) Rajanen, Dorina; Clemmensen, Torkil; Iivari, Netta; Inal, Yavuz; Rizvanoglu, Kerem; Sivaji, Ashok; Roche, Amelie
    This paper examines the views of user experience (UX) professionals on the definitions of usability and UX, and compares the findings between countries and within different socio-cultural groups. A mixed-method analysis was employed on data gathered on 422 professionals through a survey in Turkey, Finland, Denmark, France, and Malaysia. Usability appears to be an established concept, respondents across all countries agreeing on the importance of the ISO 9241-11 definition. There is also a tendency that UX professionals attach organizational perspective to usability. UX professionals diverge when defining UX, and there are systematic differences related to socio-cultural conditions. UX professionals in Finland and France incline more towards the definition highlighting the experiential qualities, when compared to Turkey and Malaysia that incline towards the definition reflecting the ease of use, utility, attractiveness, and degree of usage. Further research should address the implications of the diverse meanings and contexts of usability and UX.
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    Article
    Citation - WoS: 26
    Citation - Scopus: 35
    Web Accessibility in Turkey: Awareness, Understanding and Practices of User Experience Professionals
    (Springer Heidelberg, 2019) Inal, Yavuz; Rizvanoglu, Kerem; Yesilada, Yeliz
    Ensuring web accessibility for all is not an easy task and requires the awareness, understanding and practices of people with different roles. User experience professionals (UXPs) play an important role in ensuring web accessibility for all. However, in Turkey, there is no research concerning the status of the awareness, understanding and common practices of UXPs. The overall goal of the present work was to offer an assessment of the current situation in Turkey to suggest areas of improvement and changes to advance web accessibility practices. To meet this goal, we conducted an online survey. The results of this survey show that UXPs believe they have enough training and education in web accessibility; however, they are not familiar with web accessibility standards and assistive technologies used by people with disabilities. They do not work with people with disabilities in their studies on usability, and they do not consider web accessibility in their projects. Our findings also show that UXPs have a top-down approach to web accessibility and they think that it is the responsibility of project managers to make web applications accessible. In brief, the study showed that UXPs in Turkey need to be better educated and trained on web accessibility, and organizations need to realize that both top-down and bottom-up approaches are required to ensure accessibility of the web for all.
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    Conference Object
    Citation - Scopus: 1
    Online Shopping Web Sites' Perceived Usability: a Case Study With Turkish Shopping Related Web Sites
    (Springer international Publishing Ag, 2021) Demirci, H. Merve
    Using an online shopping website could be considered preferable to shopping from a crowded shop where one may interact with other people. The underlying reasons for this preference related to the psychology of the people; whether they are introverted or shy, or while online shopping, people may feel freer than being in a physical shop with lots of people, which may lead them to feel irritated [1]. On the other hand, the reason may relate to the websites' design and usability to make them a better option. This study aims to analyze the shopping sites' interface designs' perceived usability on users in Turkey and the relation of the websites' measured usability with the help of CogTool to make a comprehension between the findings. To reach this aim, first of all, a survey had conducted through an e-mail to choose the most preferred online shopping sites with 25 women. Afterward, one task had been decided; buying the same shoe for participants to complete to measure decided websites' usability. The usability test had been done with CogTool to the chosen websites, and a user test had been done with the ten female users out of 25 as a continuation of the first phase of the study. The study's findings show the underlying reasons for the preferences and the overlapping values between usability and user tests.