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Book Part Citation - Scopus: 1Web Privacy: Issues, Legislations, and Technological Challenges(IGI Global, 2008) Mishra,A.; Mishra,D.People all over the world increasingly are concerned about the privacy issues surrounding the personal information collected by private organizations, governments and employers. Privacy relates to issues regarding collection, secure transmission, storage, authorized access, usage, and disclosure of personal information. This information is used for commercial gain by many organizations. Individual privacy concerns significantly affects consumer willingness to engage in electronic commerce over the Internet. The increased use of the Internet and Web for everyday activities is bringing new threats to personal privacy. This chapter assessed various issues related to individual privacy on the Web, growing concerns among the Web users, technologies employed for collecting and protecting information on the Web, privacy-enhancing technologies and the legal provisions to curb the Web privacy. This chapter also reported detailed discussion about Platform for Privacy Preferences (P3P), its structure, present scenario of its implementation and its future success. Global consistency on Internet privacy protection is important to promote the growth of electronic commerce. To protect consumers in a globally consistent manner, legislation, self-regulation, technical solutions and combination solutions are different ways that can be implemented. © 2008, IGI Global.Book Part E-mentoring in global software development teams: Success factors to develop a common culture(IGI Global, 2013) Colomo-Palacios,R.; Mishra,A.; Casado-Lumbreras,C.; Soto-Acosta,P.Global Software Development (GSD) teams face communication and coordination problems due to spatial, temporal, and cultural separation between team members. Cultural diversity and cross-cultural management are significant issues among GSD teams. In software development projects, mentoring dramatically reduces the learning curve for novice human resources. Due to the large amount of electronic communication instruments, a remarkable number of different e-Mentoring concepts have emerged, which provides opportunity for mentoring that would not otherwise be possible. This chapter presents key success factors to enable e-Mentoring as a tool to develop a common culture in GSD scenarios. These success factors enable the correct application of mentoring programmes and the use of this to build a common culture in organizations that perform GSD. © 2014, IGI Global.Book Part E-mentoring in global software development teams: Success factors to develop a common culture(IGI Global, 2012) Colomo-Palacios,R.; Mishra,A.; Casado-Lumbreras,C.; Soto-Acosta,P.Global Software Development (GSD) teams face communication and coordination problems due to spatial, temporal, and cultural separation between team members. Cultural diversity and cross-cultural management are significant issues among GSD teams. In software development projects, mentoring dramatically reduces the learning curve for novice human resources. Due to the large amount of electronic communication instruments, a remarkable number of different e-Mentoring concepts have emerged, which provides opportunity for mentoring that would not otherwise be possible. This chapter presents key success factors to enable e-Mentoring as a tool to develop a common culture in GSD scenarios. These success factors enable the correct application of mentoring programmes and the use of this to build a common culture in organizations that perform GSD. © 2013, IGI Global.Book Part Citation - Scopus: 2A Study of Software Process Improvement in Small and Medium Organizations(IGI Global, 2008) Mishra,D.; Mishra,A.Presently, the majority of software development, including outsourcing, is carried out by small and medium size software development organizations all over the world. These organizations are not capable to bear the cost of implementing available software process improvement models like CMMI, SPICE, ISO, and so forth. Therefore, there is a need to address this problem. In this chapter, various software process assessment and software process improvement models for small and medium scale organizations are discussed and compared. This will lead towards development of standardized software process improvement model for small and medium sized software development organizations in the future. © 2008, IGI Global.Article Citation - Scopus: 2An Empirical Study on Software Fault Prediction Using Product and Process Metrics(IGI Global, 2021) Shatnawi,R.; Mishra,A.Product and process metrics are measured from the development and evolution of software. Metrics are indicators of software fault-proneness and advanced models using machine learning can be provided to the development team to select modules for further inspection. Most fault-proneness classifiers were built from product metrics. However, the inclusion of process metrics adds evolution as a factor to software quality. In this work, the authors propose a process metric measured from the evolution of software to predict fault-proneness in software models. The process metrics measures change-proneness of modules (classes and interfaces). Classifiers are trained and tested for five large open-source systems. Classifiers were built using product metrics alone and using a combination of product and the proposed process metric. The classifiers evaluation shows improvements whenever the process metrics were used. Evolution metrics are correlated with quality of software and helps in improving software quality prediction for future releases. Copyright © 2021, IGI Global.Book Part Citation - Scopus: 6Cyber Stalking: a Challenge for Web Security(IGI Global, 2013) Mishra,A.; Mishra,D.Cyber stalking is a relatively new kind of cyber terrorism crime. Although it often receives a lower priority then cyber terrorism it is an important global issue. Due to new technologies, it is striking in different forms. Due to the Internets provision of anonymity and security it is proliferating quickly. Technology and tools available to curb it have many limitations and are not easy to implement. Legal acts to protect people from cyber stalking are geographically limited to the concerned state or country. This chapter reviews cyber stalking, its approaches, impacts, provision of legal acts, and measures to be taken to prevent it. There is an immediate need for research in the various dimensions of cyber stalking to assess this social problem. © 2013, IGI Global.Book Part Citation - Scopus: 7Cyber Stalking: a Challenge for Web Security(IGI Global, 2007) Mishra,A.; Mishra,D.Cyber stalking is a relatively new kind of cyber terrorism crime. Although it often receives a lower priority then cyber terrorism it is an important global issue. Due to new technologies, it is striking in different forms. Due to the Internets provision of anonymity and security it is proliferating quickly. Technology and tools available to curb it have many limitations and are not easy to implement. Legal acts to protect people from cyber stalking are geographically limited to the concerned state or country. This chapter reviews cyber stalking, its approaches, impacts, provision of legal acts, and measures to be taken to prevent it. There is an immediate need for research in the various dimensions of cyber stalking to assess this social problem. © 2008, IGI Global.Book Part Citation - Scopus: 1Customer Engagement Strategies of China's E-Commerce Industry and Their Impact on China's Economy Transition(IGI Global, 2019) Yu,L.; Mishra,A.In the past 15 years, China's e-commerce industry has grown tremendously and become the world's largest e-commerce market. This chapter studies some popular e-commerce companies of China, including Alibaba, JD, and Pindoudou. Specifically, the customer engagement strategies of these companies are described and analyzed. This chapter helps readers understand how various customer engagement strategies of China's e-commerce companies have facilitated the change of their consumers' shopping habits-switching from offline shopping centers to online marketplaces and from cash-based payment to credit-based payment. The success of these customer engagement strategies has contributed to the performance improvement of e-commerce companies and could ultimately assist China to transfer from a production economy to a consumption economy. Moreover, these customer engagement strategies developed in China might also be applied to other e-businesses or marketplaces of different regions, especially developing countries that have a similar economy structure as China. © 2020 by IGI Global.
