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Article Citation - WoS: 26Citation - Scopus: 35Web Accessibility in Turkey: Awareness, Understanding and Practices of User Experience Professionals(Springer Heidelberg, 2019) Inal, Yavuz; Rizvanoglu, Kerem; Yesilada, YelizEnsuring web accessibility for all is not an easy task and requires the awareness, understanding and practices of people with different roles. User experience professionals (UXPs) play an important role in ensuring web accessibility for all. However, in Turkey, there is no research concerning the status of the awareness, understanding and common practices of UXPs. The overall goal of the present work was to offer an assessment of the current situation in Turkey to suggest areas of improvement and changes to advance web accessibility practices. To meet this goal, we conducted an online survey. The results of this survey show that UXPs believe they have enough training and education in web accessibility; however, they are not familiar with web accessibility standards and assistive technologies used by people with disabilities. They do not work with people with disabilities in their studies on usability, and they do not consider web accessibility in their projects. Our findings also show that UXPs have a top-down approach to web accessibility and they think that it is the responsibility of project managers to make web applications accessible. In brief, the study showed that UXPs in Turkey need to be better educated and trained on web accessibility, and organizations need to realize that both top-down and bottom-up approaches are required to ensure accessibility of the web for all.Article Citation - WoS: 39Citation - Scopus: 49Usability and Accessibility Evaluation of Libyan Government Websites(Springer Heidelberg, 2019) Karaim, Nuha Awlad; Inal, YavuzThe aim of this study was to evaluate the usability and accessibility of Libyan government websites. A total of ten government websites in Libya were analyzed according to the criteria of the Web Content Accessibility Guidelines version 2.0, and one of them was selected for further analysis based on usability criteria. The results showed that the evaluated website had significant number of usability problems. More than half of the usability problems were rated as major and catastrophic. Visibility of system status, user control and freedom, and user help recognize, diagnose, and recover from errors were the most violated heuristic items. All Libyan government websites did not pass accessibility evaluation using the AChecker tool with the exception of the website for Management of Scholarships, and all failed using the TAW tool. Providing text alternatives for each non-text element was the most frequently violated success criterion for Libyan government websites.

