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Article Citation - Scopus: 1A User Task Design Notation for Improved Software Design(PeerJ Inc., 2021) Ozcan,E.; Topalli,D.; Tokdemir,G.; Cagiltay,N.E.System design is recognized as one of the most critical components of a software system that bridges system requirements and coding. System design also has a significant impact on testing and maintenance activities, and on further improvements during the lifespan of the software system. Software design should reflect all necessary components of the requirements in a clear and understandable manner by all stakeholders of the software system. To distinguish system elements, separation of concerns in software design is suggested. In this respect, identification of the user tasks, i.e., the tasks that need to be performed by the user, is not currently reflected explicitly in system design documents. Our main assumption in this study is that software quality can be improved significantly by clearly identifying the user tasks from those that need to be performed by the computer system itself. Additionally, what we propose has the potential to better reflect the user requirements and main objectives of the system on the software design and thereby to improve software quality. The main aim of this study is to introduce a novel notation for software developers in the frame of UML Activity Diagram (UMLAD) that enables designers to identify the user tasks and define them separately from the system tasks. For this purpose, an extension of UML-AD, named UML-ADE (UML-Activity Diagram Extended) was proposed. Afterwards, it was implemented in a serious game case for which the specification of user tasks is extremely important. Finally, its effectiveness was analyzed and compared to UML-AD experimentally with 72 participants. The defect detection performance of the participants on both diagrams with two real-life serious game scenarios was evaluated. Results show a higher level of understandability for those using UML-ADE, which in turn may indicate a better design and higher software quality. The results encourage researchers to develop specific design representations dedicated to task design to improve system quality and to conduct further evaluations of the impact of these design on each of the above mentioned potential benefits for the software systems. © Copyright 2021 Ozcan et al.Article Citation - WoS: 29Citation - Scopus: 43Software Product Quality Metrics: a Systematic Mapping Study(Ieee-inst Electrical Electronics Engineers inc, 2021) Colakoglu, Fatima Nur; Yazici, Ali; Mishra, AlokIn the current competitive world, producing quality products has become a prominent factor to succeed in business. In this respect, defining and following the software product quality metrics (SPQM) to detect the current quality situation and continuous improvement of systems have gained tremendous importance. Therefore, it is necessary to review the present studies in this area to allow for the analysis of the situation at hand, as well as to enable us to make predictions regarding the future research areas. The present research aims to analyze the active research areas and trends on this topic appearing in the literature during the last decade. A Systematic Mapping (SM) study was carried out on 70 articles and conference papers published between 2009 and 2019 on SPQM as indicated in their titles and abstract. The result is presented through graphics, explanations, and the mind mapping method. The outputs include the trend map between the years 2009 and 2019, knowledge about this area and measurement tools, issues determined to be open to development in this area, and conformity between conference papers, articles and internationally valid quality models. This study may serve as a foundation for future studies that aim to contribute to the development in this crucial field. Future SM studies might focus on this subject for measuring the quality of network performance and new technologies such as Artificial Intelligence (AI), Internet of things (IoT), Cloud of Things (CoT), Machine Learning, and Robotics.Review Citation - WoS: 70Citation - Scopus: 111Devops and Software Quality: a Systematic Mapping(Elsevier, 2020) Mishra, Alok; Otaiwi, ZiadoonQuality pressure is one of the factors affecting processes for software development in its various stages. DevOps is one of the proposed solutions to such pressure. The primary focus of DevOps is to increase the deployment speed, frequency and quality. DevOps is a mixture of different developments and operations to its multitudinous ramifications in software development industries, DevOps have attracted the interest of many researchers. There are considerable literature surveys on this critical innovation in software development, yet, little attention has been given to DevOps impact on software quality. This research is aimed at analyzing the implications of DevOps features on software quality. DevOps can also be referred to a change in organization cultures aimed at removal of gaps between the development and operations of an organization. The adoption of DevOps in an organization provides many benefits including quality but also brings challenges to an organization. This study presents systematic mapping of the impact of DevOps on software quality. The results of this study provide a better understanding of DevOps on software quality for both professionals and researchers working in this area. The study shows research was mainly focused in automation, culture, continuous delivery, fast feedback of DevOps. There is need of further research in many areas of DevOps (for instance: measurement, development of metrics of different stages to assess its performance, culture, practices toward ensuring quality assurance, and quality factors such as usability, efficiency, software maintainability and portability). (C) 2020 The Author(s). Published by Elsevier Inc.Article A User Task Design Notation for Improved Software Design(Peerj inc, 2021) Ozcan, Eda; Topalli, Damla; Tokdemir, Gul; Cagiltay, Nergiz ErcilSystem design is recognized as one of the most critical components of a software system that bridges system requirements and coding. System design also has a significant impact on testing and maintenance activities, and on further improvements during the lifespan of the software system. Software design should reflect all necessary components of the requirements in a clear and understandable manner by all stakeholders of the software system. To distinguish system elements, separation of concerns in software design is suggested. In this respect, identification of the user tasks, i.e., the tasks that need to be performed by the user, is not currently reflected explicitly in system design documents. Our main assumption in this study is that software quality can be improved significantly by clearly identifying the user tasks from those that need to be performed by the computer system itself. Additionally, what we propose has the potential to better reflect the user requirements and main objectives of the system on the software design and thereby to improve software quality. The main aim of this study is to introduce a novel notation for software developers in the frame of UML Activity Diagram (UML-AD) that enables designers to identify the user tasks and define them separately from the system tasks. For this purpose, an extension of UML-AD, named UML-ADE (UML-Activity Diagram Extended) was proposed. Afterwards, it was implemented in a serious game case for which the specification of user tasks is extremely important. Finally, its effectiveness was analyzed and compared to UML-AD experimentally with 72 participants. The defect detection performance of the participants on both diagrams with two real-life serious game scenarios was evaluated. Results show a higher level of understandability for those using UML-ADE, which in turn may indicate a better design and higher software quality. The results encourage researchers to develop specific design representations dedicated to task design to improve system quality and to conduct further evaluations of the impact of these design on each of the above mentioned potential benefits for the software systems.Article Citation - WoS: 3Citation - Scopus: 8Assessing Software Quality Using the Markov Decision Processes(Wiley-blackwell, 2014) Korkmaz, Omer; Akman, Ibrahim; Ostrovska, SofiyaQuality of software is one of the most critical concerns in software system development, and many products fail to meet the quality objectives when constructed initially. Software quality is highly affected by the development process's actual dynamics. This article proposes the use of the Markov decision process (MDP) for the assessment of software quality because MDP is a useful technique to abstract the model of dynamics of the development process and to test its impact on quality. Additionally, the MDP modeling of the dynamics leads to early prediction of the quality, from the design phases all the way through the different stages of development. The proposed approach is based on the stochastic nature of the software development process, including project architecture, construction strategy of Software Quality Assurance system, its qualification actions, and team assignment strategy. It accepts these factors as inputs, generating a relative quality degree as an output. The proposed approach has been demonstrated for the design phase with a case study taken from the literature. The results prove its robustness and capability to identify appropriate policies in terms of quality, cost, and time. (c) 2011 Wiley Periodicals, Inc.
