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Publication Index: ScopusSubject: resilience

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    Article
    Citation - WoS: 58
    Citation - Scopus: 63
    Workplace Bullying, Psychological Distress, Job Performance and Employee Creativity: the Moderating Effect of Psychological Resilience
    (Routledge Journals, Taylor & Francis Ltd, 2023) Anasori, Elham; Küçükergin, Kemal Gürkan; De Vita, Glauco; Kucukergin, Kemal Guerkan; Küçükergin, Kemal Gürkan; Gürkan Küçükergin, Kemal; Tourism Management; Tourism Management
    This study tests a model exploring the direct effect of workplace bullying on employee creativity and performance using psychological distress as the mediator and psychological resilience as the moderator based on the JD-R theory. PLS-SEM was applied to analyze data collected from both employees and supervisors of 4 - and 5-star hotels. The main findings reveal that workplace bullying affects employee creativity negatively, and psychological distress positively. While psychological distress has a negative effect on employee creativity, the latter exerts a significantly positive effect on job performance. Resilience moderates the relationships between workplace bullying and employee creativity, and psychological distress and employee creativity. This study makes a significant, original contribution to the hospitality literature as it is the first to investigate the moderator role of psychological resilience on employee creativity and performance in reaction to bullying behavior.
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    Article
    Citation - WoS: 12
    Citation - Scopus: 12
    Does Job Embeddedness Mediate the Effect of Resilience on Cabin Attendants' Career Satisfaction and Creative Performance?
    (Mdpi, 2021) Eslamlou, Aram; Karatepe, Osman M.; Uner, Mehmet Mithat; Mithat Uner, Mehmet
    An increasing body of research suggests job embeddedness (JE) as a motivational variable influencing employees' attitudinal and behavioral outcomes such as quitting intentions and task performance. Personal resources have been reported to affect JE and these outcomes. However, little work has investigated the antecedents and consequences of JE among cabin attendants. There is also a dearth of empirical research regarding the mechanism linking resilience to cabin attendants' affective and performance outcomes. Therefore, drawing on conservation of resources and JE theories, we propose a conceptual model that examines the interrelationships of resilience, JE, career satisfaction (CSAT), and creative performance (CPERF). Moreover, the model explores JE as a mediator of the impact of resilience on CSAT and CPERF. These linkages were tested via data collected from cabin attendants and their pursers. The findings from structural equation modeling reveal that resilience boosts cabin attendants' JE, CSAT, and CPERF. As predicted, JE is a mediator between resilience and CSAT. Our paper culminates with implications for theory and practice as well as future research directions.