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Article Citation - WoS: 10Citation - Scopus: 9Exploring the Communication Behaviour Among Global Software Development Learners(inderscience Enterprises Ltd, 2011) Serce, Fatma Cemile; Swigger, Kathleen M.; Alpaslan, Ferda Nur; Brazile, Robert; Dafoulas, George; Lopez-Cabrera, VictorThis study examines communication behaviours in global software learning teams. Using a coding scheme developed in previous research (Curtis and Lawson, 2001), the paper characterises communication behaviours of students engaged in a software development project. The paper reports the results of two pilot projects done with students in USA, England, Turkey and Panama. Through content analysis we identify distinct patterns of interactions and examine how these patterns are associated with task, culture, or performance. Our results suggest that communication patterns among global software learners may be related to task type, culture and levels of performance.Article Citation - WoS: 21Citation - Scopus: 22A Discussion on the Role of People in Global Software Development(Univ Osijek, Tech Fac, 2013) Misra, Sanjay; Colomo-Palacios, Ricardo; Pusatli, Tolga; Soto-Acosta, Pedro; Computer EngineeringLiterature is producing a considerable amount of papers which focus on the risks, challenges and solutions of global software development (GSD). However, the influence of human factors on the success of GSD projects requires further study. The aim of our paper is twofold. First, to identify the challenges related to the human factors in GSD and, second, to propose the solution(s), which could help in solving or reducing the overall impact of these challenges. The main conclusions of this research can be valuable to organizations that are willing to achieve the quality objectives regarding GSD projects.Conference Object When Do Distributed Student Teams Work?(2012) Swigger,K.; Dafoulas,G.; Serce,F.C.; Alpaslan,F.N.; Lopez,V.The authors analyzed 2500 communication activities of student teams engaged in global software development projects during an 18 month period to determine the temporal behavior of students engaged in distributed group activities. The data revealed a number of daily, weekly, and project regularities, which provide insights into how distributed teams use their time. The results from this study show that students often work outside of the normal workday. Students' work habits are sometimes determined by where they live and what tasks they are performing. Moreover, students tend to work on group projects in cycles, which follow a start-middle-end pattern. Knowledge obtained from this study should provide insight into current empirical research on computer-supported collaborative learning by defining the different time variables that can be used to compare temporal patterns of online teams. © 2012 IEEE.Article Citation - WoS: 9Citation - Scopus: 11Methodological Framework for the Allocation of Work Packages in Global Software Development(Wiley-blackwell, 2014) Ruano-Mayoral, Marcos; Casado-Lumbreras, Cristina; Garbarino-Alberti, Helena; Misra, SanjayGlobal software development in software development industry is a new aspect for many software project managers. In this scenario, the allocation of work packages among project participants is not a simple task. This allocation was traditionally determined by availability and competence but this new trend introduces complexity in an already complex process. Given the need to define new models to guide managers in these operations, this paper presents a framework to allocate work packages among project participants. Apart from the introduction of the framework itself, the results of its implementation are presented. These results show a notable output of the implementation in terms of accuracy of task execution to planning, effect introduction and overall satisfaction. Copyright (c) 2013 John Wiley & Sons, Ltd.Conference Object Citation - Scopus: 4Quantitative and Qualitative Analysis of Globally Distributed Team Collaboration in Design and Development of Software(2013) Milewski,A.E.; Serce,F.C.; Swigger,K.The goal of this study is to understand the dynamics of collaboration within globallydistributed teams working in a realistic HumanSystem Interaction design and software engineering context. Quantitative data on communications were collected by capturing virtually all of the communications between the team members. Qualitative data were collected through the interviews conducted by the instructors. The projects successfully ended in the software implementation of the front end of an Android app based on the HumanSystem Interaction design. The results reveal some of the challenges associated with working in interdisciplinary and global settings and suggest areas of caution for future such HSI educational experiences. © 2013 IEEE.Conference Object Citation - WoS: 5Citation - Scopus: 5Using Data Analytics for Collaboration Patterns in Distributed Software Team Simulations(Ieee, 2016) Dafoulas, Georgios A.; Serçe, Fatma Cemile; Serce, Fatma C.; Swigger, Kathleen; Brazile, Robert; Alpaslan, Ferda N.; Lopez, Victor; Milewski, Allen; Serçe, Fatma Cemile; Information Systems Engineering; Information Systems EngineeringThis paper discusses how previous work on global software development learning teams is extended with the introduction of data analytics. The work is based on several years of studying student teams working in distributed software team simulations. The scope of this paper is twofold. First it demonstrates how data analytics can be used for the analysis of collaboration between members of distributed software teams. Second it describes the development of a dashboard to be used for the visualization of various types of information in relation to Global Software Development (GSD). Due to the nature of this work, and the need for continuous pilot studies, simulations of distributed software teams have been created with the participation of learners from a number of institutions. This paper discusses two pilot studies with the participation of six institutions from two different countries.Article Citation - WoS: 19Citation - Scopus: 31A Review of Non-Technical Issues in Global Software Development(inderscience Enterprises Ltd, 2011) Mishra, Deepti; Mishra, AlokOwing to globalisation and Information and Communication Technologies (ICT) proliferation, Global Software Development (GSD) is increasingly omnipresent. Many organisations have turned to it in the quest for higher quality software delivered on time economically. GSD is facing a variety of challenges, including non-technical challenges such as cross-cultural management, communication, collaboration, coordination, distance and time, team dynamics, trust, etc. In this paper these significant non-technical issues are reviewed. It is found that non-technical areas such as team dynamics and cross-cultural risk management have received scant attention and need further studies. Implications drawn from the review will provide knowledge to facilitate further empirical studies in these areas.Conference Object Citation - WoS: 3Quantitative and Qualitative Analysis of Globally Distributed Team Collaboration in Design and Development of Software(Ieee, 2013) Milewski, Allen E.; Serce, F. Cemile; Swigger, K.The goal of this study is to understand the dynamics of collaboration within globally-distributed teams working in a realistic Human-System Interaction design and software engineering context. Quantitative data on communications were collected by capturing virtually all of the communications between the team members. Qualitative data were collected through the interviews conducted by the instructors. The projects successfully ended in the software implementation of the front end of an Android app based on the Human-System Interaction design. The results reveal some of the challenges associated with working in interdisciplinary and global settings and suggest areas of caution for future such HSI educational experiences.
