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    Article
    Citation - WoS: 29
    Citation - Scopus: 30
    The Temporal Communication Behaviors of Global Software Student Teams
    (Pergamon-elsevier Science Ltd, 2012) Swigger, Kathleen; Hoyt, Matthew; Serce, Fatma Cemile; Lopez, Victor; Alpaslan, Ferda Nur
    This paper examines the global software development process by using content analysis techniques, as described in an earlier study (Serce et al., 2011), to determine time-variant patterns of communication behaviors among student teams engaged in a global software development project. Data gathered from two software development projects involving students in the US, Panama, and Turkey were used to determine how globally distributed team behavior is temporally patterned in complex ways. A formal, quantitative methodology for time variant analysis of the transcripts of global software student teams based on content analysis is established. Results from the analysis suggest a positive correlation between a team's temporal communication patterns and project outcomes as well as a relationship between variations in communication behaviors and different phases of the software development cycle. The research also found that the temporal variations in communication behaviors between software phases were similar for the two projects. Such findings are intended to strengthen the case for developing new temporal measures for analyzing groups and teams. (C) 2011 Elsevier Ltd. All rights reserved.
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    Article
    Citation - WoS: 51
    Citation - Scopus: 64
    Online Collaboration: Collaborative Behavior Patterns and Factors Affecting Globally Distributed Team Performance
    (Pergamon-elsevier Science Ltd, 2011) Serce, Fatma Cemile; Swigger, Kathleen; Alpaslan, Ferda Nur; Brazile, Robert; Dafoulas, George; Lopez, Victor
    Studying the collaborative behavior of online learning teams and how this behavior is related to communication mode and task type is a complex process. Research about small group learning suggests that a higher percentage of social interactions occur in synchronous rather than asynchronous mode, and that students spend more time in task-oriented interaction in asynchronous discussions than in synchronous mode. This study analyzed the collaborative interaction patterns of global software development learning teams composed of students from Turkey, US, and Panama. Data collected from students' chat histories and forum discussions from three global software development projects were collected and compared. Both qualitative and quantitative analysis methods were used to determine the differences between a group's communication patterns in asynchronous versus synchronous communication mode. K-means clustering with the Ward method was used to investigate the patterns of behaviors in distributed teams. The results show that communication patterns are related to communication mode, the nature of the task, and the experience level of the leader. The paper also includes recommendations for building effective online collaborative teams and describes future research possibilities. (C) 2010 Elsevier Ltd. All rights reserved.
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    Article
    Citation - Scopus: 12
    The Comparison of Trust Development in Virtual and Face-To Collaborative Learning Groups
    (Anadolu Universitesi, 2019) Baturay,M.H.; Toker,S.
    The study investigates the effect of delivery types of (virtual and face-to-face) collaborative learning environments on the development of trust among group members in a graduate course. For this aim, a quasi-experimental, non-equivalent group comparison was used. It comprised a total of 64 participants - 21 in the face-to-face group, and 43 in the virtual group. Study participants were comprised of students registered in a course entitled 'Web-based Education: Principles of Design and Implementation' in the spring semester as part of either a virtual or traditional face-to-face graduate program in Information Systems at an institute of higher education in Turkey in 2010. Trust levels were measured at two different occasions, namely in the beginning and end of the semester, for both study groups. The participants completed a web-based course material design project as a collaborative group activity. The results indicate that trust increases over time among virtual participants, but declines among face-to-face participants. While levels of trust among virtual course participants are lower than those of face-to-face course participants in the beginning of the semester, trust levels of virtual participants surpass those of face-to-face participants by the end of the semester. This study demonstrates that trust can develop in virtual learning environments. The initial level of trust should be taken into consideration by instructors or managers before forming groups. © 2019 Anadolu Universitesi.
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    Conference Object
    Citation - Scopus: 2
    Supporting Collaboration in Global Software Development Through E-Learning
    (2009) Dafoulas,G.A.; Swigger,K.; Brazile,R.; Alpaslan,F.N.; Serce,F.C.; Cabrera,V.L.
    The paper provides an overview of a research study conducted over a period of one year as part of a three year project on supporting global software development learning teams. Emphasis is given on the role of e-learning in supporting the coordination, communication and collaboration in geographically dispersed learning teams. The paper describes how e-learning was used to facilitate teams from five different universities residing in US, UK, Turkey and Panama to work towards a number of global software development pilot studies. The paper focuses on instructional design issues by discussing the e-learning setting provided. Furthermore, the paper discusses key considerations relating to the project's strategy towards collaborative learning and the design of e-learning tasks. © 2009 IADIS.