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Article Usability Assessment of Scholarly Publishers' Online Journal Interfaces(Springernature, 2023) Peker, Serhat; Dalveren, Gonca Gokce MenekseA well-designed and user-friendly online journal interface not only enhances researchers' satisfaction but also bolsters the reputation of academic publishers within the scholarly community. Consequently, the present study undertakes an examination of the usability aspects pertaining to online journal interfaces offered by five prominent academic publishers: Wiley, Sage, Elsevier, Springer, and Taylor & Francis. This investigation encompasses a combination of user testing and post-questionnaire methodologies, aiming to accrue both quantitative and qualitative data concerning user task execution and satisfaction. The research findings spotlight the varying degrees of usability across major academic publishers and emphasize the critical role of design in enhancing researchers' experiences. By identifying both usability strengths and weaknesses, along with offering actionable areas for improvement, this study adds a valuable perspective to the enhancement of academic journal interfaces.Article Citation - WoS: 12Citation - Scopus: 20A Hybrid Approach for Predicting Customers' Individual Purchase Behavior(Emerald Group Publishing Ltd, 2017) Peker, Serhat; Kocyigit, Altan; Eren, P. ErhanPurpose - Predicting customers' purchase behaviors is a challenging task. The literature has introduced the individual-level and the segment-based predictive modeling approaches for this purpose. Each method has its own advantages and drawbacks, and performs in certain cases. The purpose of this paper is to propose a hybrid approach which predicts customers' individual purchase behaviors and reduces the limitations of these two methods by combining the advantages of them. Design/methodology/approach - The proposed hybrid approach is established based on individual-level and segment-based approaches and utilizes the historical transactional data and predictive algorithms to generate predictions. The effectiveness of the proposed approach is experimentally evaluated in the domain of supermarket shopping by using real-world data and using five popular machine learning classification algorithms including logistic regression, decision trees, support vector machines, neural networks and random forests. Findings - A comparison of results shows that the proposed hybrid approach substantially outperforms the individual-level and the segment-based approaches in terms of prediction coverage while maintaining roughly comparable prediction accuracy to the individual-level method. Moreover, the experimental results demonstrate that logistic regression performs better than the other classifiers in predicting customer purchase behavior. Practical implications - The study concludes that the proposed approach would be beneficial for enterprises in terms of designing customized services and one-to-one marketing strategies. Originality/value - This study is the first attempt to adopt a hybrid approach combining individual-level and segment-based approaches to predict customers' individual purchase behaviors.Article Citation - WoS: 4Citation - Scopus: 6Kiyaslio: a Gamified Mobile Crowdsourcing Application for Tracking Price Dispersion in the Grocery Retail Market(Emerald Group Publishing Ltd, 2022) Macakoglu, Sevval Seray; Cinar, Burcu Alakus; Peker, SerhatPurpose In the recent years, the rapid growth of the grocery retailing industry has created a great heterogeneity in prices across sellers in the market. Online price comparison agents which are key mechanisms to solve this problem by providing prices from different sellers. However, there are many sellers in the grocery industry do not offer online service, and so it is impossible to automatically retrieve price information from such grocery stores. In this manner, crowdsourcing can become an essential source of information by collecting current price data from shoppers. Therefore, this paper aims to propose Kiyaslio, a gamified mobile crowdsourcing application that provides price information of products from different grocery markets. Design/methodology/approach Kiyaslio has been developed through leveraging the power of crowdsourcing technology. Game elements have also been used to increase the willingness of users to contribute on price data entries. The proposed application is implemented using design science methodology, and it has been evaluated through usability testing by two well-known techniques which are the system usability scale and the net promoter score. Findings The results of the usability tests indicate that participants find Kiyaslio as functional, useful and easy to use. These findings prove its applicability and user acceptability. Practical implications The proposed platform supports crowd sourced data collection and could be effectively used as a tool to support shoppers to easily access current market product prices. Originality/value This paper presents a mobile application platform for tracking current prices in the grocery retail market whose strength is based on the crowdsourcing concept and incorporation of game elements.Article Citation - WoS: 13Citation - Scopus: 25A Combined Approach for Customer Profiling in Video on Demand Services Using Clustering and Association Rule Mining(Ieee-inst Electrical Electronics Engineers inc, 2020) Guney, Sinem; Peker, Serhat; Turhan, CigdemThe purpose of this paper is to propose a combined data mining approach for analyzing and profiling customers in video on demand (VoD) services. The proposed approach integrates clustering and association rule mining. For customer segmentation, the LRFMP model is employed alongside the k-means and Apriori algorithms to generate association rules between the identified customer groups and content genres. The applicability of the proposed approach is demonstrated on real-world data obtained from an Internet protocol television (IPTV) operator. In this way, four main customer groups are identified: "high consuming-valuable subscribers", "less consuming subscribers","less consuming-loyal subscribers" and "disloyal subscribers". In detail, for each group of customers, a different marketing strategy or action is proposed, mainly campaigns, special-day promotions, discounted materials, offering favorite content, etc. Further, genres preferred by these customer segments are extracted using the Apriori algorithm. The results obtained from this case study also show that the proposed approach provides an efficient tool to form different customer segments with specific content rental characteristics, and to generate useful association rules for these distinct groups. The proposed combined approach in this research would be beneficial for IPTV service providers to implement effective CRM and customer-based marketing strategies.Article Citation - WoS: 16Citation - Scopus: 20The Effects of the Content Elements of Online Banner Ads on Visual Attention: Evidence From An-Eye Study(Mdpi, 2021) Peker, Serhat; Menekse Dalveren, Gonca Gokce; Inal, YavuzThe aim of this paper is to examine the influence of the content elements of online banner ads on customers' visual attention, and to evaluate the impacts of gender, discount rate and brand familiarity on this issue. An eye-tracking study with 34 participants (18 male and 16 female) was conducted, in which the participants were presented with eight types of online banner ads comprising three content elements-namely brand, discount rate and image-while their eye movements were recorded. The results showed that the image was the most attractive area among the three main content elements. Furthermore, the middle areas of the banners were noticed first, and areas located on the left side were mostly noticed earlier than those on the right side. The results also indicated that the discount areas of banners with higher discount rates were more attractive and eye-catching compared to those of banners with lower discount rates. In addition to these, the participants who were familiar with the brand mostly concentrated on the discount area, while those who were unfamiliar with the brand mostly paid attention to the image area. The findings from this study will assist marketers in creating more effective and efficient online banner ads that appeal to customers, ultimately fostering positive attitudes towards the advertisement.Conference Object A Comparison of Neural Network Approaches for Network Intrusion Detection(Springer international Publishing Ag, 2020) Oney, Mehmet Ugur; Peker, SerhatNowadays, network intrusion detection is an important area of research in computer network security, and the use of artificial neural networks (ANNs) have become increasingly popular in this field. Despite this, the research concerning comparison of artificial neural network architectures in the network intrusion detection is a relatively insufficient. To make up for this lack, this study aims to examine the neural network architectures in network intrusion detection to determine which architecture performs best, and to examine the effects of the architectural components, such as optimization functions, activation functions, learning momentum on the performance. For this purpose, 6480 neural networks were generated, their performances were evaluated by conducting a series of experiments on KDD99 dataset, and the results were reported. This study will be a useful reference to researchers and practitioners hoping to use ANNs in network intrusion detection.
