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Article Citation - WoS: 18Citation - Scopus: 25How Destructive Are Negative Tourist-To Interactions Despite the Mitigating Effect of Optimism?(Elsevier, 2022) Koc, Burcu; Kucukergin, Kemal Gurkan; Dimanche, FredericThis study examined the relationship between negative tourist-to-tourist interaction (NTTI) and tourist emotions, intention to recommend, and revisit intention, based on the stimulus-organism-response paradigm and service dominant logic. It also investigated the moderating effect of optimism in the relationship between NTTI and tourist emotions to highlight the importance of optimism in tourist behavior in COVID-19 times. Data were collected through a survey form from 256 domestic tourists visiting Pamukkale travertines and archaeological site, one of Turkey's leading attractions. The research hypotheses were tested using Partial Least Squares Structural Equation Modeling. The data analysis revealed that NTTI significantly affects tourist emotions. Unpleasantness had a negative and significant effect on intention to recommend, while joy had a positive and significant effect. Besides, joy and positive surprise affected revisit intention positively and significantly. Joy and unpleasantness mediated the relationship between NTTI and intention to recommend. Finally, optimism moderated the relationships between NTTI and joy and NTTI and positive surprise.Article Citation - WoS: 26Citation - Scopus: 28Analyzing the Role of Constraints and Motivations Behind Traveling in the Prediction of Destination Choice: Evidence From Pls-Sem and Fsqca(Wiley, 2021) Kucukergin, Kemal Gurkan; Caliskan, Caner; Dedeoglu, Bekir Bora; Birinci, Muhammet CenkThis study aims to examine the relationship among travel constraints, travel motivations, and destination choice via a multi-method approach. For this purpose, two studies and two analysis tools-PLS-SEM and fsQCA-were employed to conduct examinations in the context of two different target destinations (France and China). Findings revealed that travel constraints and travel motivations generally influenced destination choice. However, it was found that PLS-SEM and fsQCA results were not compatible for some relationships. In light of this and further findings, it was observed that the matter of destination choice is complex by nature.Article Citation - WoS: 51Citation - Scopus: 61An Overview of the Destination Physical Servicescape With Sor Paradigm: the Importance of Prestige Sensitivity(Routledge Journals, Taylor & Francis Ltd, 2020) Kucukergin, Kemal Gurkan; Kucukergin, Fulden Nuray; Dedeoglu, Bekir BoraThis study aims to examine the relationships among the destination physical servicescape elements, perceived price, tourist emotions, satisfaction and behavioral intentions. Besides, the moderating role of prestige sensitivity is investigated in terms of the relationship between the variables affecting and being affected by perceived price. For data analysis, PLS-SEM is applied and except for the effect of joy on behavioral intentions, all the other direct effects are found to be statistically significant. In addition, prestige sensitivity has a moderating role only in the relationship between the perceived price and love.
