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Now showing 1 - 4 of 4
  • Article
    Citation - WoS: 21
    Citation - Scopus: 32
    'what If This Is My Last Chance?' : Developing a Last-Chance Tourism Motivation Model
    (Elsevier, 2020) Kucukergin, Kemal Gurkan; Gurlek, Mert
    Visiting disappearing attractions before they are gone has recently become a motivation for some tourists. From this viewpoint, the purpose of this study is to identify the precursory role of environmental consciousness in the determination of motivations concerning local attractions within the scope of last-chance tourism and the impacts of such elements of motivation on place satisfaction and recommendation. To this end, the study was conducted with 352 domestic tourists visiting Lake Salda, and the research model was tested based on Partial Least Square Structural Equation Modelling. The results indicate that environmental consciousness has a positive impact on all elements of motivation. Natural reflection, last-chance experience as well as fascination also have a positive impact on place satisfaction. Likewise, joining the story of the destination, fascination and place satisfaction are shown to have a positive impact on recommendation. The findings are further examined in detail using the importance-performance map analysis method.
  • Article
    Citation - WoS: 19
    Citation - Scopus: 26
    How Destructive Are Negative Tourist-To Interactions Despite the Mitigating Effect of Optimism?
    (Elsevier, 2022) Koc, Burcu; Kucukergin, Kemal Gurkan; Dimanche, Frederic
    This study examined the relationship between negative tourist-to-tourist interaction (NTTI) and tourist emotions, intention to recommend, and revisit intention, based on the stimulus-organism-response paradigm and service dominant logic. It also investigated the moderating effect of optimism in the relationship between NTTI and tourist emotions to highlight the importance of optimism in tourist behavior in COVID-19 times. Data were collected through a survey form from 256 domestic tourists visiting Pamukkale travertines and archaeological site, one of Turkey's leading attractions. The research hypotheses were tested using Partial Least Squares Structural Equation Modeling. The data analysis revealed that NTTI significantly affects tourist emotions. Unpleasantness had a negative and significant effect on intention to recommend, while joy had a positive and significant effect. Besides, joy and positive surprise affected revisit intention positively and significantly. Joy and unpleasantness mediated the relationship between NTTI and intention to recommend. Finally, optimism moderated the relationships between NTTI and joy and NTTI and positive surprise.
  • Article
    Citation - WoS: 23
    Citation - Scopus: 23
    Are Emotions Contagious? Developing a Destination Social Servicescape Model
    (Elsevier, 2019) Kucukergin, Kemal Gurkan; Uygur, Selma Meydan
    [No Abstract Available]
  • Article
    Citation - WoS: 48
    Citation - Scopus: 52
    Does Self-Congruity or Functional Congruity Better Predict Destination Attachment? a Higher-Order Structural Model
    (Elsevier, 2022) Usakli, Ahmet; Kucukergin, Kemal Gurkan; Shi, Da; Okumus, Fevzi
    Although self-congruity (SC) theory proposes that private SC and public SC constitute the two higher-order di-mensions of SC, extant research in tourism has not investigated these higher-order SC types. Therefore, by validating private SC and public SC as higher-order dimensions of SC, this study aims to explain the relationships among SC, functional congruity (FC), and place attachment in the context of tourism destinations. A higher-order structural model was developed by measuring destination private SC, destination public SC, and destination attachment as reflective-formative higher-order constructs, whereas destination FC as a reflective-reflective higher-order construct. The data were collected from a sample of 430 domestic and foreign tourists visiting Dalian, Northeast China. To analyze the research model, partial least squares structural equation modeling was performed. According to the results, destination attachment was found to be positively influenced by both destination private SC and public SC, as well as destination FC. However, in contrast to the literature that argues FC more strongly influences consumer behavior than SC, by applying a new methodology developed by Rodri-guez-Entrena et al. (2018), this study provides evidence that destination private SC, destination public SC, and destination FC are all approximately equally important in predicting destination attachment. Furthermore, both destination private SC and public SC positively influence destination FC, which supports 'the biasing effect of SC' on FC. The study supports the partial mediation role of destination FC on the relationship between destination SC and destination attachment. Implications for theory and practice are discussed within the context of destination marketing.