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Article Citation - WoS: 14Citation - Scopus: 15Are Tourists Afraid of the Unknown? Examining the Role of Travel Constraints and Tourist Xenophobia With Symmetric and Asymmetric Perspectives(Elsevier Science inc, 2023) Dedeoglu, Bekir Bora; Bogan, Erhan; Kucukergin, Kemal Gurkan; Birinci, Muhammet CenkThis study aims to investigate the role of tourists' xenophobia and travel constraints in terms of affecting image and choice of a given destination within the framework of generations. Although many existing studies have examined destination preference from different perspectives, the lack of analyses with specific references to generations and tourist xenophobia is striking. Therefore, it is believed that studying these structures on the basis of the complexity perspective paves the way for providing specific suggestions to researchers and destination management organizations. To this end and specifically, this study endeavors to reveal the importance of ele-ments influencing the intention of potential Turkish tourists to visit France as a target destination using sym-metric and asymmetric models.Article Citation - WoS: 2Citation - Scopus: 2How Much Similarity Is Good? the Effect of Similarity and Crowding on Place Satisfaction(Routledge Journals, Taylor & Francis Ltd, 2024) Kucukergin, Kemal Gurkan; Koc, BurcuThe relationship between perceived similarity, crowdedness and tourists' evaluations of their experience has been largely neglected by research into the destination social servicescape. This study therefore examines this relationship to fill the gap in the literature. Data were collected from 282 tourists in Pamukkale, Turkey. PLS-SEM and fsQCA were combined to identify the symmetric and asymmetric effects of the destination social servicescape. The PLS-SEM results showed that demographic similarity significantly increased place satisfaction, whereas psychographic similarity and perceived crowdedness had no effect. The study also used fsQCA to investigate how crowdedness and similarity predict place satisfaction in combination with income, age, education, and gender. The analysis identified five different models of place satisfaction by combining different demographic factors.Article Citation - WoS: 26Citation - Scopus: 26How Can the Subjective Well-Being of Nurses Be Predicted? Understanding the Mediating Effect of Psychological Distress, Psychological Resilience and Emotional Exhaustion(Emerald Group Publishing Ltd, 2022) Anasori, Elham; Kucukergin, Kemal Gurkan; Soliman, Mohammad; Tulucu, Fadime; Altinay, LeventPurpose This paper aims to examine the relationships among work-family conflict (WFC), cognitive regulation, psychological resilience (PR), psychological distress (PD), emotional exhaustion (EE) and subjective well-being (SWB) in a very complex model based on job demands-resources. Also, mediator roles of PD, PR and EE are analyzed. Design/methodology/approach Data for the study were collected from 158 full-time nurses working in two hospitals in North Cyprus. Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used to test the model. Findings The authors' findings reveal that cognitive emotion regulation reduces employees' WFC. WFC also has a negative effect on employees' SWB directly and through the mediating role of EE. However, the role of PR in the relationship between cognitive emotion regulation and PD was not significant. Originality/value The study adds the original views for hospitals and service providers to recognize the factors which exert detrimental effects on employees' mental health and also the factors which help them to tackle the harsh situation specifically in the time of crisis. Theoretical and practical implications are provided in the study.Article Citation - WoS: 83Citation - Scopus: 116Effect of Social Media Sharing on Destination Brand Awareness and Destination Quality(Sage Publications Ltd, 2020) Dedeoglu, Bekir Bora; van Niekerk, Mathilda; Kucukergin, Kemal Gurkan; De Martino, Marcella; Okumus, FevziThis study examines the effect of social media sharing on tourism destination brand awareness and destination natural and service quality and also examines the moderating roles of country of origin (COI; macro and micro) image on destination natural and service quality. Data were collected from 568 domestic and international tourists who have visited Alanya, Turkey. Relationships in the study were examined through structural equation modeling. As one of the components of social media sharing, participant sharing positively affects destination brand awareness, whereas any significant effect of nonparticipant sharing on destination brand awareness was not found. Destination brand awareness positively influences tourist perceptions of both destination service quality and destination natural quality. COI image moderates most of the relationships.Article Citation - WoS: 213Citation - Scopus: 264Using Partial Least Squares Structural Equation Modeling in Hospitality and Tourism: Do Researchers Follow Practical Guidelines?(Emerald Group Publishing Ltd, 2018) Usakli, Ahmet; Kucukergin, Kemal GurkanPurpose The purpose of this study is to review the use of partial least squares-structural equation modeling (PLS-SEM) in the field of hospitality and tourism and thereby to assess whether the PLS-SEM-based papers followed the recommended application guidelines and to investigate whether a comparison of journal types (hospitality vs tourism) and journal qualities (top-tier vs other leading) reveal significant differences in PLS-SEM use. Design/methodology/approach A total of 206 PLS-SEM based papers published between 2000 and April 2017 in the 19 SSCI-indexed hospitality and tourism journals were critically analyzed using a wide range of guidelines for the following aspects of PLS-SEM: the rationale of using the method, the data characteristics, the model characteristics, the model assessment and reporting the technical issues. Findings The results reveal that some aspects of PLS-SEM are correctly applied by researchers, but there are still some misapplications, especially regarding data characteristics, formative measurement model evaluation and structural model assessment. Furthermore, few significant differences were found on the use of PLS-SEM between the two fields (hospitality and tourism) and between the journal tiers (top-tier and other leading). Practical implications To enhance the quality of research in hospitality and tourism, the present study provides recommendations for improving the future use of PLS-SEM. Originality/value The present study fills a sizeable gap in hospitality and tourism literature and extends the previous assessments on the use of PLS-SEM by providing a wider perspective on the issue (i.e. includes both hospitality and tourism journals rather than the previous reviews that focus on either tourism or hospitality), using a larger sample size of 206 empirical studies, investigating the issue over a longer time period (from 2000 to April, 2017, including the in-press articles), extending the scope of criteria (guidelines) used in the review and comparing the PLS-SEM use between the two allied fields (hospitality and tourism) and between the journal tiers (top-tier and other leading).Article Citation - WoS: 23Citation - Scopus: 23Are Emotions Contagious? Developing a Destination Social Servicescape Model(Elsevier, 2019) Kucukergin, Kemal Gurkan; Uygur, Selma Meydan[No Abstract Available]Article Citation - WoS: 21Citation - Scopus: 32'what If This Is My Last Chance?' : Developing a Last-Chance Tourism Motivation Model(Elsevier, 2020) Kucukergin, Kemal Gurkan; Gurlek, MertVisiting disappearing attractions before they are gone has recently become a motivation for some tourists. From this viewpoint, the purpose of this study is to identify the precursory role of environmental consciousness in the determination of motivations concerning local attractions within the scope of last-chance tourism and the impacts of such elements of motivation on place satisfaction and recommendation. To this end, the study was conducted with 352 domestic tourists visiting Lake Salda, and the research model was tested based on Partial Least Square Structural Equation Modelling. The results indicate that environmental consciousness has a positive impact on all elements of motivation. Natural reflection, last-chance experience as well as fascination also have a positive impact on place satisfaction. Likewise, joining the story of the destination, fascination and place satisfaction are shown to have a positive impact on recommendation. The findings are further examined in detail using the importance-performance map analysis method.Article Citation - WoS: 24Does a Highly Standardized International Advertising Campaign Contribute To the Enhancement of Destination Image? Evidence From Turkey(Emerald Group Publishing Ltd, 2022) Uner, M. Mithat; Karatepe, Osman M.; Cavusgil, S. Tamer; Kucukergin, Kemal GurkanPurpose - Does a highly standardized international advertising campaign enhance destination image? Drawing evidence from Turkey's Home Global Image Campaign, the authors investigate this fundamental question. This would help the authors to understand whether there are significant differences in cognitive and affective image among tourist groups in Europe in a destination where there is a highly standardized international advertising campaign. Design/methodology/approach - Data collected from British, German, French and Italian tourists through the official Twitter account of the Turkish Ministry of Culture and Tourism (TMCT) were used to carry out the quantitative analysis. Analysis of variance test was performed to assess the differences in nationalities. The Scheffe test was also applied as a post hoc comparison. Findings - Cognitive image attributes such as "good value for money," "good climate," "interesting and friendly people," "beautiful scenery and natural attractions," "interesting cultural attractions," "appealing local food (cuisine)" and "hygiene and cleanliness" are found to be less favorable in the perceptions of French tourists than those of British, German and Italian tourists. British, German and Italian tourists perceive Turkey as a more pleasant destination than French tourists. Overall, the findings suggest that a highly standardized international advertising campaign fails to boost the destination image for all nationalities. Practical implications -The TMCT officials should use the adaptation strategy in international advertising campaigns since the findings denote that the "one-size-fits all" approach is problematic. The TMCT should support and promote environmental sustainability efforts and green hotel practices to attract more tourists and use them in different communication channels. Originality/value - Assessment of affective and cognitive destination images (differences) is still an unresolved issue in the destination management and marketing literature. It seems that there is no empirical study investigating the cognitive and affective image attributes of a destination based on standardization versus adaptation approaches. This paper makes a contribution to the current literature by demonstrating that using the same image campaign in different markets is a practice that fails to achieve the intended goals.Article A Joint Analysis of the Effects of Climate Change Denial and Problem Awareness in Predicting Air Travel Behavioral Intentions(Routledge Journals, Taylor & Francis Ltd, 2025) Kucukergin, Kemal Gurkan; Koc, Burcu; Dedeoglu, Bekir Bora; Kucukergin, Fulden NurayDespite scientific evidence demonstrating the impact of climate change on the planet, climate change denial remains prevalent. This study aimed to determine how various forms of climate change denial and level of problem awareness predict intentions to increase or decrease the use of air travel, given its significant climatic impact. Using data collected from 301 air travelers in T & uuml;rkiye, we conducted Partial Least Squares Structural Equation Modelling (PLS-SEM) and fuzzy set Qualitative Comparative Analysis (fsQCA) to examine the symmetrical and asymmetrical effects, respectively. The data analysis revealed that denial of guilt negatively affected problem awareness and intention to decrease air travel. Literal denial had a positive effect on intention to increase air travel, while problem awareness had a negative effect. The fsQCA revealed very diverse recipes for each outcome variable, showing high coverage.Article Citation - WoS: 27Citation - Scopus: 29Analyzing the Role of Constraints and Motivations Behind Traveling in the Prediction of Destination Choice: Evidence From Pls-Sem and Fsqca(Wiley, 2021) Kucukergin, Kemal Gurkan; Caliskan, Caner; Dedeoglu, Bekir Bora; Birinci, Muhammet CenkThis study aims to examine the relationship among travel constraints, travel motivations, and destination choice via a multi-method approach. For this purpose, two studies and two analysis tools-PLS-SEM and fsQCA-were employed to conduct examinations in the context of two different target destinations (France and China). Findings revealed that travel constraints and travel motivations generally influenced destination choice. However, it was found that PLS-SEM and fsQCA results were not compatible for some relationships. In light of this and further findings, it was observed that the matter of destination choice is complex by nature.
