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Article Booking.com Issue for Small Businesses in Turkey(2020) Kılıçlar, Arzu; Küçükergin, Fulden Nuray; Aysen, Esin; Küçükergin, Kemal GürkanPurpose – Established in Amsterdam in 1996, Booking.com has become one of the world's largesttravel e-commerce companies from a small Dutch venture. Booking.com offers its users access tomany accommodation facilities around the world. In this respect, the small accommodation facilitiesin many parts of the world which registered to the booking.com system and have the opportunityto reach the consumer on the other side of the world.Design/methodology/approach – Çeşme i s a small p rovince o f İ zmir, w hich i s f amous f or itswindsurf center, lodgings, and boutique hotels. These small hotels give services with few rooms ina warm atmosphere. Remarkably most of the owner/business exploiter of these small hotels doesthe most of the work of his/her hotels. Moreover, also they are the travel agency of themselves andhad been using Booking.com.Findings – However, it was restricted to use Booking.com in domestic reservations on 30 March2017 in Turkey. Due to the restriction of Booking.com in Turkey, many small businesses have beenadversely affected by this situation. This restriction has put these businesses into trouble in terms ofmarketing, especially since the service providers that are equivalent to the services provided byBooking.com are not fully efficient at that time.Discussion – This study aims to reveal the effects of booking.com restriction in Turkey,Çeşme/Alaçatı via interview method. In this study, it was interviewed with 12 hotel owner/businessexploiter in Çeşme/Alaçatı in 2017 and 2018 to reveal the problems of Booking.com’s domesticrestriction. It has seen that Booking.com restriction has various adverse effects on small businessesin Çeşme/Alaçatı.Article Citation - WoS: 54Citation - Scopus: 61Workplace Bullying, Psychological Distress, Job Performance and Employee Creativity: the Moderating Effect of Psychological Resilience(Routledge Journals, Taylor & Francis Ltd, 2023) Anasori, Elham; Küçükergin, Kemal Gürkan; De Vita, Glauco; Kucukergin, Kemal Guerkan; Küçükergin, Kemal Gürkan; Tourism Management; Tourism ManagementThis study tests a model exploring the direct effect of workplace bullying on employee creativity and performance using psychological distress as the mediator and psychological resilience as the moderator based on the JD-R theory. PLS-SEM was applied to analyze data collected from both employees and supervisors of 4 - and 5-star hotels. The main findings reveal that workplace bullying affects employee creativity negatively, and psychological distress positively. While psychological distress has a negative effect on employee creativity, the latter exerts a significantly positive effect on job performance. Resilience moderates the relationships between workplace bullying and employee creativity, and psychological distress and employee creativity. This study makes a significant, original contribution to the hospitality literature as it is the first to investigate the moderator role of psychological resilience on employee creativity and performance in reaction to bullying behavior.Review Son Şans Turizmi: Bir Literatür İncelemesi ve Araştırma Gündemi(2021) Küçükergin, Kemal GürkanBu çalışma, son şans turizmine yönelik yapılan araştırmaların mevcut durumunu ortaya koymayı ve buna bağlı olarak gelecekte bu konuda yapılacak çalışmalar için yol çizmeyi amaçlamaktadır. Bu amaca erişmek için literatür taraması yapılmıştır. İnsanların, yok olma trendine girmiş bir yeri yok olmadan görebilme fırsatını kaçırmamak istemesi üzerine kurulan son şans turizmi, aslında önemli bir paradoksa sahiptir. Turistler yok olmakta olan yeri görmekle birlikte, orasının yok olma sürecini hızlandırmaktadır. Bu konuya yönelik turist, çekicilik ve yerel topluluklar odaklı olmak üzere önemli düzeyde çalışmanın yapılabilmesine yönelik bir potansiyel görülmektedir. Yapılan literatür taraması sonucunda, araştırmaların daha çok kutup ayısı gözlemi destinasyonlarına ve buzulların erimesine konu olan yerlere yönelik olduğu görülmüştür. Ayrıca, son şans destinasyonlarında son şans turizmi motivasyonunun diğer motivasyonlar ile birlikte etkili olduğu görülmüştür. Bu konuya yönelik turist, çekicilik ve yerel topluluklar odaklı olmak üzere önemli düzeyde çalışmanın yapılabilmesine yönelik bir potansiyel görülmektedir.
