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Now showing 1 - 4 of 4
  • Article
    Citation - WoS: 37
    Citation - Scopus: 59
    Career Abandonment Intentions among Software Workers
    (Wiley, 2014) Colomo-Palacios, Ricardo; Casado-Lumbreras, Cristina; Misra, Sanjay; Soto-Acosta, Pedro
    Within the software development industry, human resources have been recognized as one of the most decisive and scarce resources. Today, the retention of skilled IT (information technology) personnel is a major issue for employers and recruiters as well, since IT career abandonment is a common practice and means not only the loss of personnel, knowledge, and skills, but also the loss of business opportunities. This article seeks to discover the main motivations young practitioners abandon the software career. To achieve this objective, two studies were conducted. The first study was qualitative (performed through semistructured interviews) and intended to discover the main variables affecting software career abandonment. The second study was quantitative, consisting of a Web-based survey developed from the output of the first study and administered to a sample of 148 IT practitioners. Results show that work-related, psychological, and emotional variable are the most relevant group of variables explaining IT career abandonment. More specifically, the three most important variables that motivate employees to abandon the career are effort-reward imbalance, perceived workload, and emotional exhaustion. In contrast, variables such as politics and infighting, uncool work, and insufficient resources influence to a lesser extent the decision to leave the career. (c) 2012 Wiley Periodicals, Inc.
  • Article
    Citation - WoS: 31
    Citation - Scopus: 50
    Neural Network and Classification Approach in Identifying Customer Behavior in the Banking Sector: a Case Study of an International Bank
    (Wiley, 2015) Ogwueleka, Francisca Nonyelum; Misra, Sanjay; Colomo-Palacios, Ricardo; Fernandez, Luis
    The customer relationship focus for banks is in development of main competencies and strategies of building strong profitable customer relationships through considering and managing the customer impression, influence on the culture of the bank, satisfactory treatment, and assessment of valued relationship building. Artificial neural networks (ANNs) are used after data segmentation and classification, where the designed model register records into two class sets, that is, the training and testing sets. ANN predicts new customer behavior from previously observed customer behavior after executing the process of learning from existing data. This article proposes an ANN model, which is developed using a six-step procedure. The back-propagation algorithm is used to train the ANN by adjusting its weights to minimize the difference between the current ANN output and the desired output. An evaluation process is conducted to determine whether the ANN has learned how to perform. The training process is halted periodically, and its performance is tested until an acceptable result is obtained. The principles underlying detection software are grounded in classical statistical decision theory.
  • Article
    Citation - WoS: 21
    Citation - Scopus: 22
    A Discussion on the Role of People in Global Software Development
    (Univ Osijek, Tech Fac, 2013) Misra, Sanjay; Colomo-Palacios, Ricardo; Pusatli, Tolga; Soto-Acosta, Pedro; Computer Engineering
    Literature is producing a considerable amount of papers which focus on the risks, challenges and solutions of global software development (GSD). However, the influence of human factors on the success of GSD projects requires further study. The aim of our paper is twofold. First, to identify the challenges related to the human factors in GSD and, second, to propose the solution(s), which could help in solving or reducing the overall impact of these challenges. The main conclusions of this research can be valuable to organizations that are willing to achieve the quality objectives regarding GSD projects.
  • Article
    Citation - WoS: 5
    A Simplified Model for Software Inspection
    (Wiley, 2014) Misra, Sanjay; Fernandez, Luis; Colomo-Palacios, Ricardo
    Software inspection is considered a cost-effective quality assurance technique in software process improvement. Although inspections detect the majority of defects in the early stages of the development process, this technique is not a common practice in the software industry, especially in small and medium enterprises. In this paper, we propose a model for the inspection process intended to be applicable and acceptable to both small and medium enterprises and large software organisations. The model was implemented in two organisations: one in a medium-scale company and the other one in a department of a big company where its feasibility and benefits were confirmed. A comparison with recent alternative inspection models has also been performed showing the practicality of the proposal and ease of adoption and cost-effectiveness. Copyright (c) 2014 John Wiley & Sons, Ltd.