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Article Citation - WoS: 19Citation - Scopus: 31A Review of Non-Technical Issues in Global Software Development(inderscience Enterprises Ltd, 2011) Mishra, Deepti; Mishra, AlokOwing to globalisation and Information and Communication Technologies (ICT) proliferation, Global Software Development (GSD) is increasingly omnipresent. Many organisations have turned to it in the quest for higher quality software delivered on time economically. GSD is facing a variety of challenges, including non-technical challenges such as cross-cultural management, communication, collaboration, coordination, distance and time, team dynamics, trust, etc. In this paper these significant non-technical issues are reviewed. It is found that non-technical areas such as team dynamics and cross-cultural risk management have received scant attention and need further studies. Implications drawn from the review will provide knowledge to facilitate further empirical studies in these areas.Conference Object Citation - WoS: 5Citation - Scopus: 5Using Data Analytics for Collaboration Patterns in Distributed Software Team Simulations(Ieee, 2016) Dafoulas, Georgios A.; Serçe, Fatma Cemile; Serce, Fatma C.; Swigger, Kathleen; Brazile, Robert; Alpaslan, Ferda N.; Lopez, Victor; Milewski, Allen; Serçe, Fatma Cemile; Information Systems Engineering; Information Systems EngineeringThis paper discusses how previous work on global software development learning teams is extended with the introduction of data analytics. The work is based on several years of studying student teams working in distributed software team simulations. The scope of this paper is twofold. First it demonstrates how data analytics can be used for the analysis of collaboration between members of distributed software teams. Second it describes the development of a dashboard to be used for the visualization of various types of information in relation to Global Software Development (GSD). Due to the nature of this work, and the need for continuous pilot studies, simulations of distributed software teams have been created with the participation of learners from a number of institutions. This paper discusses two pilot studies with the participation of six institutions from two different countries.

