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Article Citation - WoS: 3Citation - Scopus: 13Green Information Technology/Information System Education: Curriculum Views(Drunpp-sarajevo, 2012) Mishra, Alok; Yazici, Ali; Mishra, Deepti; Computer Engineering; Software EngineeringGreen information technology (Green IT) is an emerging discipline and issues related with it are of growing concern for the business, social and environmental impact in the 21st century. Sustainability is becoming an important topic in IT to safeguard our future, and as evolving market segment. Recently more specific focus on "greening" information technology (IT) and information systems (IS) has been evident all over the world. An increase in green jobs is also occurring with many of those associated with information technology. The main constraint with green jobs related with IT or otherwise, is finding educated and qualified professionals. Due to this, there is a growing demand for green computing/information technology/information system education. The objective of this paper is to review such an available green IT/IS curriculum recently introduced by leading universities and organizations.Article Citation - WoS: 4Citation - Scopus: 3A Legal Business Information System: Implementation Process Context(Budapest Tech, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringInformation Technology (IT) is fast becoming useful in implementing time, case, manpower and cost management strategies within judicial services. The legal system environment has adopted IT not just to save costs and time but also to give organizations a competitive edge and to ensure security as well. The Legal Business Information System is a fully operational and integrated system for a legal department. The mission of the department is to provide innovative and quality services in insolvency and trustee matters. Very few legal business information system implementations are documented in literature. Therefore this paper will facilitate understanding of system implementation in this sector.Article Citation - WoS: 3Citation - Scopus: 8New Inheritance Complexity Metrics for Object-Oriented Software Systems: an Evaluation With Weyuker's Properties(Slovak Acad Sciences inst informatics, 2011) Mishra, Deepti; Computer EngineeringTwo inheritance complexity metrics, one at class level CCI (Class Complexity due to Inheritance) and another at program level ACT (Average Complexity of a program due to Inheritance), have been proposed for object-oriented software systems. These proposed metrics are evaluated with Weyuker's properties and compared with other well known object-oriented inheritance metrics. It has been found that the proposed metrics better represent the complexity, due to inheritance, of a class and a program. Weyuker's property 7 (Significance of Permutation) has received a negative response regarding its applicability to object-oriented software metrics. It has been observed that this property is not satisfied by any of the object-oriented inheritance metrics proposed so far. Contrary to past beliefs, the relevance of this property to object-oriented systems has been brought out in this paper. Examples with C++ code are also presented to support the applicability of this property.Article Citation - WoS: 6Citation - Scopus: 7Teaching Software Verification and Validation Course: a Case Study(Tempus Publications, 2014) Mishra, Deepti; Hacaloglu, Tuna; Mishra, Alok; Computer Engineering; Software Engineering; Information Systems EngineeringSoftware verification and validation (V & V) is one of the significant areas of software engineering for developing high quality software. It is also becoming part of the curriculum of a universities' software and computer engineering departments. This paper reports the experience of teaching undergraduate software engineering students and discusses the main problems encountered during the course, along with suggestions to overcome these problems. This study covers all the different topics generally covered in the software verification and validation course, including static verification and validation. It is found that prior knowledge about software quality concepts and good programming skills can help students to achieve success in this course. Further, team work can be chosen as a strategy, since it facilitates students' understanding and motivates them to study. It is observed that students were more successful in white box testing than in black box testing.Article Citation - WoS: 7Citation - Scopus: 8A Global Software Inspection Process for Distributed Software Development(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2012) Mishra, Deepti; Mishra, Alok; Computer Engineering; Software EngineeringGlobally distributed software development is an established trend towards delivering high-quality software to global users at lower costs. The main expected benefits from distributed software development are improvements in development time efficiency, being close to the customers and having flexible access to greater and less costly resources. Organizations require to use their existing resources as effectively as possible, and also need to employ resources on a global scale from different sites within the organization and from partner organization throughout the world. However, distributed software development particularly face communication and coordination problems due to spatial, temporal and cultural separation between team members. Ensuring quality issues in such projects is a significant issue. This paper presents global software inspection process in the distributed software development environment towards quality assurance and management.Article Citation - WoS: 11Citation - Scopus: 13Assessing Team Work in Engineering Projects(Tempus Publications, 2015) Mishra, Deepti; Ostrovska, Sofiya; Hacaloglu, Tuna; Mathematics; Computer Engineering; Information Systems EngineeringTeam work is considered a valuable teaching technique in higher education. However, the assessment of an individual's work in teams has proved to be a challenging task. Consequently, self-and peer-evaluations are becoming increasingly popular for the assessment of individuals in a team work, though it is essential to determine whether students can judge their own as well as their peer's performance effectively. Self-and peer-evaluations have been applied in different disciplines and their authenticity with regard to teacher's assessment has been evaluated in the literature but this issue has not been investigated in the field of engineering education so far. In this study, a peer-and self-assessment procedure is applied to the evaluation of a project work conducted in teams of 3 or 4 students. The participants were engineering students taking two similar courses related with database design and development. It is found that a majority of the students were unable to assess themselves as objectively as their instructor. Further, it is observed that successful students tend to under-estimate, whereas unsuccessful students tend to over-estimate, their own performance. The paper also establishes that the results of self-assessments are independent from the gender factor.Article Citation - WoS: 5Citation - Scopus: 11Erp Project Implementation: Evidence From the Oil and Gas Sector(Budapest Tech, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringEnterprise Resource Planning (ERP) systems provide integration and optimization of various business processes, which can lead to improved planning and decision quality, and a smoother coordination between business units, resulting in higher efficiency and a quicker response time to customer demands and inquiries. This paper reports the challenges and opportunities and the outcome of an ERP implementation process in the Oil & Gas exploration sector. This study will facilitate the understanding of the transition, constraints, and implementation process of ERP in this sector and will also provide guidelines from lessons learned in this regard.Article Citation - WoS: 2Citation - Scopus: 5E-Learning Experience at Various Universities: Academics Perspective(Univ Osijek, Tech Fac, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringE-learning has become an increasingly popular mode of instruction in higher education all over the world. In spite of proliferation of e-learning, few studies/cases have attempted to investigate the differences in e-learning processes from faculty perspective. This paper presents observations on e-learning experiences at three premier universities which provide online courses for students and professionals. Based on some important characteristics supported by literature review, a comparative view is presented and discussed. Furthermore, suggestions based on the outcome of our study are made for further reference. The objective of this paper is to discuss significant e-learning experiences as current practices at different universities from the perspective of the faculty.Article Citation - WoS: 20Citation - Scopus: 48Customer Relationship Management: Implementation Process Perspective(Budapest Tech, 2009) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringCustomer relationship management (CRM) can help organizations manage customer interactions more effectively to maintain competitiveness in the present economy. As more and more organizations realize the significance of becoming customer-centric in today's competitive era, they adopted CRM as a core business strategy and invested heavily. CRM, an integration of information technology and relationship marketing, provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful CRM implementation is a complex, expensive and rarely technical projects. This paper presents the successful implementation of CRM from process perspective in a trans-national organization with operations in different segments. This study will aid in understanding transition, constraints and the implementation process of CRM in such organizations.Article Citation - WoS: 9Citation - Scopus: 11Industry Oriented Advanced Software Engineering Education Curriculum(Fac Teacher Education, 2012) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringSoftware engineering is the fastest-evolving engineering discipline and most of the tasks of software development organizations are diverse in nature. Various studies have shown that there is a wide gap between software industry needs and education for prospective software engineers. It is the responsibility of Software engineering education to prepare SE professionals by providing them with the skills to meet the expectations of the software industry. SE curriculum should correspond to the industry needs, and only then can Universities produce highly skilled professionals, who can meet the needs of software industry. During the last decade, software engineering education (SEE) has been emerging as an independent and mature discipline. Accordingly, various studies are being conducted to provide guidelines for SEE curriculum design. This paper summarizes the need for software industry related courses and discusses the significance of industry oriented software engineering education to meet the educational objectives of all stakeholders. The software industry oriented curriculum for undergraduate and graduate levels is discussed. An industry oriented graduate level (master's level) software engineering course which includes foundational and applied courses to provide effective training for future software engineers is also proposed. This will lead to an increase in their employment prospects in the industrial and allied sectors.
