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Article Citation - WoS: 12Citation - Scopus: 13Assessing Team Work in Engineering Projects(Tempus Publications, 2015) Mishra, Deepti; Ostrovska, Sofiya; Hacaloglu, Tuna; Mathematics; Computer Engineering; Information Systems EngineeringTeam work is considered a valuable teaching technique in higher education. However, the assessment of an individual's work in teams has proved to be a challenging task. Consequently, self-and peer-evaluations are becoming increasingly popular for the assessment of individuals in a team work, though it is essential to determine whether students can judge their own as well as their peer's performance effectively. Self-and peer-evaluations have been applied in different disciplines and their authenticity with regard to teacher's assessment has been evaluated in the literature but this issue has not been investigated in the field of engineering education so far. In this study, a peer-and self-assessment procedure is applied to the evaluation of a project work conducted in teams of 3 or 4 students. The participants were engineering students taking two similar courses related with database design and development. It is found that a majority of the students were unable to assess themselves as objectively as their instructor. Further, it is observed that successful students tend to under-estimate, whereas unsuccessful students tend to over-estimate, their own performance. The paper also establishes that the results of self-assessments are independent from the gender factor.Article Citation - WoS: 3Citation - Scopus: 7Erp System Implementation in Fmcg Sector(Univ Osijek, Tech Fac, 2010) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringToday's businesses have become extremely complex. Enterprise Resource Planning (ERP) systems can help enterprises to reduce operating costs, generate more accurate forecasts of demand, accelerate production cycles and enhance customer service. This paper reports challenges, opportunities and outcome of ERP implementation in a top Fast Moving Consumer Goods (FMCG) house in South-East Asia with diversified interests in varied businesses. This study will facilitate the understanding of the transition, constraints and implementation of ERP in this sector and also provide guidelines from lessons learned in this regard to researchers and practising managers.Article Citation - WoS: 7Citation - Scopus: 8A Global Software Inspection Process for Distributed Software Development(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2012) Mishra, Deepti; Mishra, Alok; Computer Engineering; Software EngineeringGlobally distributed software development is an established trend towards delivering high-quality software to global users at lower costs. The main expected benefits from distributed software development are improvements in development time efficiency, being close to the customers and having flexible access to greater and less costly resources. Organizations require to use their existing resources as effectively as possible, and also need to employ resources on a global scale from different sites within the organization and from partner organization throughout the world. However, distributed software development particularly face communication and coordination problems due to spatial, temporal and cultural separation between team members. Ensuring quality issues in such projects is a significant issue. This paper presents global software inspection process in the distributed software development environment towards quality assurance and management.Article Citation - WoS: 2Citation - Scopus: 5Measuring Project and Quality Aspects in Agile Software Development(Drunpp-sarajevo, 2012) Mishra, Deepti; Balcioglu, Eda; Mishra, Alok; Computer Engineering; Software EngineeringConstructivism is a cognitive theory that emphasizes that learners construct new knowledge by rearranging and refining their existing knowledge. Agile :software development methods follows this approach of learning as software is developed in short iterations and agile team incorporated all new knowledge gained through feedbacks from preceeding iterations. Agile software development methods are different from traditional software development methods and therefore, metrics proposed for projects using traditional software development methods are not fit to use in agile software development projects. In this paper, new metrics are proposed that can measure the progress and quality of the Product in agile software development projects. The proposed metrics are also compared with existing agile metrics.Article Citation - WoS: 11Citation - Scopus: 16Improving Baggage Tracking, Security and Customer Services With Rfid in the Airline Industry(Budapest Tech, 2010) Mishra, Deepti; Mishra, Alok; Computer Engineering; Software EngineeringRadio frequency identification (RFID) has been identified as one of the ten greatest contributory technologies of the 21(st) Century. This technology has found a rapidly growing market, and an increasing variety of enterprises are employing RFID to improve the efficiency of their operations and to gain competitive advantage. In the aviation industry, major airports/airlines have been looking for the opportunity to adopt RFID in the area of baggage handling for a long time. Many pilot tests have been done at numerous US., European, and Hong Kong airports. RFID tags were found to be far more accurate than bar codes, and their performance was also measured to be well above that of bar codes. This paper presents the state of RFID adoption planning, architecture and implementation at a major airline, with a special focus on improved services due to improved baggage handling, on increased airport/airline security and on frequent flier program services. This is accomplished by integrating RFID technology together with networking and database technologies.Editorial Citation - WoS: 3Citation - Scopus: 3Distributed Development of Information System J.ucs Special Issue(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2012) Mishra, Alok; Munch, Jurgen; Mishra, Deepti; Computer Engineering; Software Engineering[No Abstract Available]Article Citation - WoS: 5Citation - Scopus: 11Erp Project Implementation: Evidence From the Oil and Gas Sector(Budapest Tech, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringEnterprise Resource Planning (ERP) systems provide integration and optimization of various business processes, which can lead to improved planning and decision quality, and a smoother coordination between business units, resulting in higher efficiency and a quicker response time to customer demands and inquiries. This paper reports the challenges and opportunities and the outcome of an ERP implementation process in the Oil & Gas exploration sector. This study will facilitate the understanding of the transition, constraints, and implementation process of ERP in this sector and will also provide guidelines from lessons learned in this regard.Article Citation - WoS: 2Citation - Scopus: 5E-Learning Experience at Various Universities: Academics Perspective(Univ Osijek, Tech Fac, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringE-learning has become an increasingly popular mode of instruction in higher education all over the world. In spite of proliferation of e-learning, few studies/cases have attempted to investigate the differences in e-learning processes from faculty perspective. This paper presents observations on e-learning experiences at three premier universities which provide online courses for students and professionals. Based on some important characteristics supported by literature review, a comparative view is presented and discussed. Furthermore, suggestions based on the outcome of our study are made for further reference. The objective of this paper is to discuss significant e-learning experiences as current practices at different universities from the perspective of the faculty.Article Citation - WoS: 21Citation - Scopus: 48Customer Relationship Management: Implementation Process Perspective(Budapest Tech, 2009) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringCustomer relationship management (CRM) can help organizations manage customer interactions more effectively to maintain competitiveness in the present economy. As more and more organizations realize the significance of becoming customer-centric in today's competitive era, they adopted CRM as a core business strategy and invested heavily. CRM, an integration of information technology and relationship marketing, provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful CRM implementation is a complex, expensive and rarely technical projects. This paper presents the successful implementation of CRM from process perspective in a trans-national organization with operations in different segments. This study will aid in understanding transition, constraints and the implementation process of CRM in such organizations.Article Citation - WoS: 6Citation - Scopus: 7Teaching Software Verification and Validation Course: a Case Study(Tempus Publications, 2014) Mishra, Deepti; Hacaloglu, Tuna; Mishra, Alok; Computer Engineering; Software Engineering; Information Systems EngineeringSoftware verification and validation (V & V) is one of the significant areas of software engineering for developing high quality software. It is also becoming part of the curriculum of a universities' software and computer engineering departments. This paper reports the experience of teaching undergraduate software engineering students and discusses the main problems encountered during the course, along with suggestions to overcome these problems. This study covers all the different topics generally covered in the software verification and validation course, including static verification and validation. It is found that prior knowledge about software quality concepts and good programming skills can help students to achieve success in this course. Further, team work can be chosen as a strategy, since it facilitates students' understanding and motivates them to study. It is observed that students were more successful in white box testing than in black box testing.
