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Article Citation - WoS: 3Citation - Scopus: 7Erp System Implementation in Fmcg Sector(Univ Osijek, Tech Fac, 2010) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringToday's businesses have become extremely complex. Enterprise Resource Planning (ERP) systems can help enterprises to reduce operating costs, generate more accurate forecasts of demand, accelerate production cycles and enhance customer service. This paper reports challenges, opportunities and outcome of ERP implementation in a top Fast Moving Consumer Goods (FMCG) house in South-East Asia with diversified interests in varied businesses. This study will facilitate the understanding of the transition, constraints and implementation of ERP in this sector and also provide guidelines from lessons learned in this regard to researchers and practising managers.Article Citation - WoS: 5Citation - Scopus: 11Erp Project Implementation: Evidence From the Oil and Gas Sector(Budapest Tech, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringEnterprise Resource Planning (ERP) systems provide integration and optimization of various business processes, which can lead to improved planning and decision quality, and a smoother coordination between business units, resulting in higher efficiency and a quicker response time to customer demands and inquiries. This paper reports the challenges and opportunities and the outcome of an ERP implementation process in the Oil & Gas exploration sector. This study will facilitate the understanding of the transition, constraints, and implementation process of ERP in this sector and will also provide guidelines from lessons learned in this regard.Article Citation - WoS: 2Citation - Scopus: 5E-Learning Experience at Various Universities: Academics Perspective(Univ Osijek, Tech Fac, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringE-learning has become an increasingly popular mode of instruction in higher education all over the world. In spite of proliferation of e-learning, few studies/cases have attempted to investigate the differences in e-learning processes from faculty perspective. This paper presents observations on e-learning experiences at three premier universities which provide online courses for students and professionals. Based on some important characteristics supported by literature review, a comparative view is presented and discussed. Furthermore, suggestions based on the outcome of our study are made for further reference. The objective of this paper is to discuss significant e-learning experiences as current practices at different universities from the perspective of the faculty.Article Citation - WoS: 6Citation - Scopus: 7Predictive Effect of Gender and Sector Differences on Internet Usage Among Employees(Kaunas Univ Technol, 2010) Akman, Ibrahim; Mishra, Alok; Software Engineering; Computer EngineeringInternet has become the foundation for the world's new information infrastructure. This impact could be attributed to the Internet's universal access to information as well as its applications in all walks of life. Various services of the Internet and tools (chat rooms, e-mails, etc.) provide users with a wide range of benefits. In their study, Colley and Maltby (2008) indicated that one important research area over the last decade has been the impact of the Internet upon different social groups in the society. The differences in various aspects of Internet usage across demographic groups have also become an interesting research area (Yang and Tung, 2007; Jaeger, 2003) because demographic attributes were found to influence individuals' actions before they engage in a given behaviour (Ajzen and Fishbein, 1980; Zhang, 2005; Jaeger, 2003). Zhang (2005) reported that although studies of computer and Internet attitudes are abundant, the majority of these researches use college students (Zhang, 2005; Hwang et al., 2006; Li and Kirkup, 2007; Chen, 2008) or ordinary citizens (Fisher and Jacob, 2006; Fang and Yen, 2006; Colley and Maltby, 2008) as samples. However, employee populations constitute one of the largest groups and play a very important role in the adoption of new technologies. Additionally, employees' use of Internet services may show entirely different patterns than other groups in the society (Jin et al., 2007). Furthermore, the basic concepts of the Internet have been developed in the Western World and most of the empirical research focusing on Internet usage is either US/EU or Far East based (Teo and Lim, 2000; Usiner, 2005). Although they cover very valuable territory and provide useful insights that can provide direction in the examination of the issues from a global perspective, the results of these studies may not be applicable to other parts of the world due to the existence of social and economic differences (Bertot, McClure and Owens, 1999; Zhang, 2005). Nowadays, there is a growing divide between Western countries and the developing countries and, comparatively, very little has been researched in the field of ICT in the latter. Keeping these in view, the present study was undertaken to investigate the predictive effect of employees' gender and sector in their Internet usage and purpose of using the Internet. For the purpose of this study, "public sector" refers to national government departments and "private sector" comprises private corporations (Akman et al., 2005). Here, it is important to note that institutions providing nonprofit public services (e. g. universities, local government, etc.) have been categorized as a public sector. Our study focused on employees from private and public sector organizations. A sample of employees was used for this purpose. The independent (decision) variables were gender and sector of employees. The dependent variables were categorized into two empirical factors: (i) usage profile (average daily use of Internet and reason for using Internet) and (ii) usage pattern (average daily use of Internet for communication services, average daily use of Internet for information services and average daily use of Internet for electronic services). For this purpose, a survey was conducted among employees from public and private sector organizations. Interestingly, the results indicated that gender and sector both have significant impact on average daily use of Internet for communication services. This impact is significant for gender on average daily use of Internet for information services and for sector on average daily use of Internet. Another interesting finding is that there is no significant predictive effect of gender and sector on the reason for using Internet.Editorial Citation - Scopus: 1Quality and Reliability Engineering: Trends and Future Directions(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2018) Mishra, Alok; Khatri, Sunil Kumar; Kapur, P. K.; Kumar, Uday; Software Engineering[No Abstract Available]Article Citation - WoS: 2Citation - Scopus: 8It Service Management (itsm) Education and Research: Global View(Tempus Publications, 2015) Yazici, Ali; Mishra, Alok; Kontogiorgis, Paul; Software EngineeringThis article provides an overview of Information Technology Service Management (ITSM) and investigates the education and research activities in this discipline from a global perspective. The objectives of the study are to inform the training organizations (e.g., universities, training institutes) on the current status of the educational activities in ITSM at undergraduate and graduate levels; and to guide the researchers by providing quantitative data on the research activities conducted in the field. In the educational arena, the statistical data showed that, stand-alone undergraduate/graduate programs are becoming popular among the high school graduates with elevated expectations of the market place, in addition to the appreciation of the IT service management area by the IT sector and the public. The results of the research findings provide guidelines for curriculum developers in the design and implementation of courses for the de facto interdisciplinary ITSM degree/certificate training programs and motivate and guide the researchers by providing the most recent quantitative data on the ITSM field. It is one of the first studies to provide education and research trends in ITSM area. The present study adds to this important stream of emerging research area and contributes by advancing the understanding of ITSM education and research issues. This paper advances the current state of knowledge on ITSM education and explores recent research trends in this area which is becoming standard towards providing quality IT services in enterprises.Article Citation - WoS: 9Citation - Scopus: 11Industry Oriented Advanced Software Engineering Education Curriculum(Fac Teacher Education, 2012) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringSoftware engineering is the fastest-evolving engineering discipline and most of the tasks of software development organizations are diverse in nature. Various studies have shown that there is a wide gap between software industry needs and education for prospective software engineers. It is the responsibility of Software engineering education to prepare SE professionals by providing them with the skills to meet the expectations of the software industry. SE curriculum should correspond to the industry needs, and only then can Universities produce highly skilled professionals, who can meet the needs of software industry. During the last decade, software engineering education (SEE) has been emerging as an independent and mature discipline. Accordingly, various studies are being conducted to provide guidelines for SEE curriculum design. This paper summarizes the need for software industry related courses and discusses the significance of industry oriented software engineering education to meet the educational objectives of all stakeholders. The software industry oriented curriculum for undergraduate and graduate levels is discussed. An industry oriented graduate level (master's level) software engineering course which includes foundational and applied courses to provide effective training for future software engineers is also proposed. This will lead to an increase in their employment prospects in the industrial and allied sectors.Article Citation - WoS: 5Citation - Scopus: 5Managing Requirements in Market-Driven Software Project: Agile Methods View(Univ Osijek, Tech Fac, 2010) Mishra, Deepti; Mishra, Alok; Computer Engineering; Software EngineeringTime-to-market and insufficient initial requirements are two significant challenges that make managing requirements for market-driven software projects different from custom-made software projects. These challenges can be resolved by using agile software development methodologies for market-driven software development as agile methods put emphasis on a dynamic approach for requirement engineering which works closely with an iterative release cycle. In this study, dynamic requirement engineering approach of Agile methods was used for the successful implementation of market-driven complex software project.Article Citation - WoS: 1Citation - Scopus: 1Internet of Things (iot) and Artificial Neural Networks Towards Water Pollution Forecasting(Middle Pomeranian Sci Soc Env Prot, 2020) Ibrahim, Thaer; Mishra, Alok; Software EngineeringWater could be some-times a source of danger on people's lives and property. Although it is one of the most important elements of life on this planet. This article define the threat of water pollution in Tigris River in Iraq. by collecting a data that generated by sensors that installed in a water pollution sensing project in Baghdad city, also this article aimed to detect and analyze the behavior of water environment. It is an effort to predict the threat of pollution by using advanced scientific methods like the technology of Internet of Things (IoT) and Machine learning in order to avoid the threat and/or minimize the possible damages. This can be used as a proactive service provided by E-governments towards their own citizens.Article Citation - WoS: 1Citation - Scopus: 1Statistical Usage Testing at Different Levels of Testing(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2018) Kaur, Kamaldeep; Khatri, Sunil Kumar; Mishra, Alok; Datta, Rattan; Software EngineeringStatistical Usage Testing (SUT) is the testing technique defined in Cleanroom Software Engineering model [Runeson, 93]. Cleanroom Software Engineering model is a theory based and team oriented model that is based on development and certification of software in increments using statistical quality control [Linger 96]. SUT is a black box testing technique and concentrates on how the software completes its required function from the user's perspective [Runeson, 93]. SUT is carried out by developing usage models and assigning usage probabilities. Testing is carried out on usage models by performing statistical tests which are random sequences [Trammel 95]. Statistical testing can be viewed as a statistical experiment where random test cases are selected from all the usage models [Trammel 95]. This paper demonstrates the process and benefits of applying SUT at different levels of testing. Levels of testing include Unit level, Integration level, System level and Acceptance level. SUT is generally performed at System level and Unit testing is not the part of SUT. Unit testing makes it easier to access code and debug human errors. Detecting errors at an early stage helps reducing cost and effort. The paper proposes to allow Unit testing in Cleanroom Software Engineering Model, thus making it more flexible and suitable for varied applications. Unit testing is essentially performed to ensure that the code is working correctly and meets the user specifications [istqb, 15]. Errors may also exist when modules are integrated because of interchange of data and control information between various modules. Integration testing is performed when the modules are combined together to check their behaviour and functionality after integration. Once the Integration testing phase gets successfully completed, System testing is performed on the whole system [test-institute, 15]. The paper makes use of Student record software to demonstrate the process of performing SUT at different levels. In addition to performing SUT at System level, this paper helps in understanding the advantages of applying SUT at Unit level and Integration level.
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