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Conference Object Software Quality Management Improvement Through Mentoring: an Exploratory Study From Gsd Projects(Springer-verlag Berlin, 2011) Colomo-Palacios, Ricardo; Soto-Acosta, Pedro; Mishra, Alok; Garcia-Crespo, AngelSoftware Quality Management (SQM) is a set of processes and procedures designed to assure the quality of software artifacts along with their development process. In an environment in which software development is evolving to a globalization, SQM is seen as one of its challenges. Global Software Development is a way to develop software across nations, continents, cultures and time zones. The aim of this paper is to detect if mentoring, one of the lead personnel development tools, can improve SQM of projects developed under GSD. The results obtained in the study reveal that the influence of mentoring on SQM is just temperate.Article Citation - WoS: 40Citation - Scopus: 49Analyzing Human Resource Management Practices Within the Gsd Context(Taylor & Francis inc, 2012) Colomo-Palacios, Ricardo; Casado-Lumbreras, Cristina; Soto-Acosta, Pedro; Misra, Sanjay; Garcia-Penalvo, Francisco JoseThe development of software across different countries (and time zones) differs substantially from software development in one single country or region. The management of processes and people, who work in globally distributed teams, requires a high level of coordination and collaboration which needs to be based on established human resource management practices. The People Capability Maturity Model (People-CMM) provides a complete framework that enables quality in human resource management to be improved. However, today, the adoption of the People-CMM within organizations using Global Software Development (GSD) is not an easy task. This paper uses an empirical study to analyze the implementation of the People-CMM within the GSD context. Results confirm that cultural and communication problems are the main challenges in the implementation of the People-CMM adoption within GSD scenarios.

