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Book Part Citation - Scopus: 1Web Privacy: Issues, Legislations, and Technological Challenges(IGI Global, 2008) Mishra,A.; Mishra,D.People all over the world increasingly are concerned about the privacy issues surrounding the personal information collected by private organizations, governments and employers. Privacy relates to issues regarding collection, secure transmission, storage, authorized access, usage, and disclosure of personal information. This information is used for commercial gain by many organizations. Individual privacy concerns significantly affects consumer willingness to engage in electronic commerce over the Internet. The increased use of the Internet and Web for everyday activities is bringing new threats to personal privacy. This chapter assessed various issues related to individual privacy on the Web, growing concerns among the Web users, technologies employed for collecting and protecting information on the Web, privacy-enhancing technologies and the legal provisions to curb the Web privacy. This chapter also reported detailed discussion about Platform for Privacy Preferences (P3P), its structure, present scenario of its implementation and its future success. Global consistency on Internet privacy protection is important to promote the growth of electronic commerce. To protect consumers in a globally consistent manner, legislation, self-regulation, technical solutions and combination solutions are different ways that can be implemented. © 2008, IGI Global.Conference Object Citation - Scopus: 14Software Process Improvement Methodologies for Small and Medium Enterprises(2008) Mishra,D.; Mishra,A.Today, the software industry is one of the most rapidly growing sectors and small software development companies play an important role in economy. Many such organizations have been interested in Software Process Improvement (SPI). It has been observed that the successful implementation of SPI methodologies is generally not possible within the context of small and medium-sized software enterprises (SMEs) because they are not capable of bearing the cost of implementing these software process improvement programs. Further the proper implementation of software engineering techniques is difficult task for SMEs as they often operate on limited resources and with strict time constraints. There are number of methodologies to address these issues. In this paper, various SPI methodologies for SMEs are discussed and compared. This will lead towards maturity of software process improvement in SMEs and also facilitates in development of automation tools for SPIs in future. © 2008 Springer-Verlag Berlin Heidelberg.Conference Object Citation - Scopus: 1Crm System Implementation in a Multinational Enterprise(2009) Mishra,A.; Mishra,D.The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. As more and more organizations realize the significance of becoming customer-centric in today's competitive era, they embrace CRM as a core business strategy. CRM an integration of information technology and relationship marketing provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful CRM implementation is a complex, expensive and rarely technical projects. This paper presents the successful implementation of CRM in a multinational organization. This study will facilitate in understanding transition, constraints and implementation of CRM in multinational enterprises. © Springer-Verlag 2009.Book Part Citation - Scopus: 11Sustainable Software Engineering: Curriculum Development Based on Acm/Ieee Guidelines(Springer International Publishing, 2021) Mishra,A.; Mishra,D.Climate change risk and environmental degradation are the most critical issues of our society. Our technology-influenced daily lifestyle involves many types of software and apps which are used by society at large, and their use is increasing more than ever before. Sustainability is a significant topic for future professionals and more so for software engineers due to its impact on society. It is crucial to motivate and raise concern among students and faculty members regarding sustainability by including it in the Software Engineering (SE) curriculum. This chapter discusses how sustainability can be included in various courses of the SE curriculum by considering ACM/IEEE curriculum guidelines for the SE curriculum, literature review, and various viewpoints so that SE students can attain knowledge on sustainable software engineering. It also includes an assessment of key competences in sustainability for proposed units in the SE curriculum. © Springer Nature Switzerland AG 2021. All rights reserved.Conference Object Citation - Scopus: 3Object-oriented inheritance metrics: Cognitive complexity perspective(2009) Mishra,D.; Mishra,A.Identifying high cognitive complexity modules can lead to a better quality software system and can help during maintenance also. It has been found that inheritance has an impact on cognitive complexity of a software system. In this paper, two inheritance metrics based on cognitive complexity, one at class level CCI (Class Complexity due to Inheritance) and another at program level ACI (Average Complexity of a program due to Inheritance), have been proposed for object-oriented software systems. These metrics are also compared with other well known object-oriented inheritance metrics. © 2009 Springer Berlin Heidelberg.Conference Object Citation - Scopus: 57Successful Requirement Elicitation by Combining Requirement Engineering Techniques(2008) Mishra,D.; Mishra,A.; Yazici,A.The role of customers and other stakeholders is becoming increasingly significant during requirement engineering activities. Methods of eliciting requirements are now more co-operative. There are many techniques to obtain requirements from customers. Selecting the right techniques according to the characteristics of the project is very important. In some complex problems, combination of requirement engineering techniques should be applied for efficient and successful requirement engineering process. In this paper, we have presented the application of combination of requirement engineering techniques for a real life complex project (Supply Chain Management) with higher requirements volatility developed in a small scale software development organization.This will help in understanding requirements elicitation for such kind of complex software and facilitate in selecting the appropriate techniques towards getting the consistent and complete requirements. ©2008 IEEE.Book Part Citation - Scopus: 2A Study of Software Process Improvement in Small and Medium Organizations(IGI Global, 2008) Mishra,D.; Mishra,A.Presently, the majority of software development, including outsourcing, is carried out by small and medium size software development organizations all over the world. These organizations are not capable to bear the cost of implementing available software process improvement models like CMMI, SPICE, ISO, and so forth. Therefore, there is a need to address this problem. In this chapter, various software process assessment and software process improvement models for small and medium scale organizations are discussed and compared. This will lead towards development of standardized software process improvement model for small and medium sized software development organizations in the future. © 2008, IGI Global.Article Citation - Scopus: 15Software Quality Assurance Models in Small and Medium Organisations: a Comparison(Inderscience Publishers, 2006) Mishra,A.; Mishra,D.Presently, the majority of software development including outsourcing is carried out by small- and medium-sized software development organisations all over the world. These organisations are not capable of bearing the cost of implementing available software quality models like CMM, SPICE, ISO, etc. Therefore, there is a need to address this problem. In this paper, we have tried to compare the main characteristics, benefits, and limitations of the models for small and medium software development organisations. We believe that this effort will contribute towards the development of a standardised quality improvement model for small- and medium-sized software development organisations. Copyright © 2006 Inderscience Enterprises Ltd.Conference Object Citation - Scopus: 3Achieving Success in Supply Chain Management Software by Agility(Springer Verlag, 2007) Mishra,D.; Mishra,A.Supply chain management is comprehensive software. Due to its scope and unpredictable, complex and unstable requirements, it is not possible to develop it with predictable development process models. Agile methodologies are targeted towards such kind of problems that involves change and uncertainty, and are adaptive rather than predictive. The aim of this paper is to analyze the management and development methodologies used in development of supply chain management software. This paper shows how to overcome risks and handicaps in each development phase of a complex inventive project. It also provides a set of guidelines regarding how the agile methods may be adopted, combined and used in these kinds of projects. © Springer-Verlag Berlin Heidelberg 2007.Conference Object Citation - Scopus: 8An Empirical Study of the Dynamics of Github Repository and Its Impact on Distributed Software Development(Springer Verlag, 2014) Yu,L.; Mishra,A.; Mishra,D.GitHub is a distributed code repository and project hosting web site. It is becoming one of the most popular web-based services to host both opensource projects and closed-source projects. In this paper, we review different kinds of version control systems and study the dynamics of GitHub, i.e., the ability and scalability of GitHub to process different requests and provide different services to different GitHub projects and GitHub users. Our study shows that GitHub could handle hundreds of thousands of requests a day for all the projects and thousands of requests for one project. This capability of GitHub makes it suitable for supporting distributed software development. © Springer-Verlag Berlin Heidelberg 2014.
