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Article Citation - WoS: 11Citation - Scopus: 13Assessing Team Work in Engineering Projects(Tempus Publications, 2015) Mishra, Deepti; Ostrovska, Sofiya; Hacaloglu, Tuna; Mathematics; Computer Engineering; Information Systems EngineeringTeam work is considered a valuable teaching technique in higher education. However, the assessment of an individual's work in teams has proved to be a challenging task. Consequently, self-and peer-evaluations are becoming increasingly popular for the assessment of individuals in a team work, though it is essential to determine whether students can judge their own as well as their peer's performance effectively. Self-and peer-evaluations have been applied in different disciplines and their authenticity with regard to teacher's assessment has been evaluated in the literature but this issue has not been investigated in the field of engineering education so far. In this study, a peer-and self-assessment procedure is applied to the evaluation of a project work conducted in teams of 3 or 4 students. The participants were engineering students taking two similar courses related with database design and development. It is found that a majority of the students were unable to assess themselves as objectively as their instructor. Further, it is observed that successful students tend to under-estimate, whereas unsuccessful students tend to over-estimate, their own performance. The paper also establishes that the results of self-assessments are independent from the gender factor.Article Citation - WoS: 3Citation - Scopus: 7Erp System Implementation in Fmcg Sector(Univ Osijek, Tech Fac, 2010) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringToday's businesses have become extremely complex. Enterprise Resource Planning (ERP) systems can help enterprises to reduce operating costs, generate more accurate forecasts of demand, accelerate production cycles and enhance customer service. This paper reports challenges, opportunities and outcome of ERP implementation in a top Fast Moving Consumer Goods (FMCG) house in South-East Asia with diversified interests in varied businesses. This study will facilitate the understanding of the transition, constraints and implementation of ERP in this sector and also provide guidelines from lessons learned in this regard to researchers and practising managers.Conference Object Citation - WoS: 2Object-Oriented Inheritance Metrics: Cognitive Complexity Perspective(Springer-verlag Berlin, 2009) Mishra, Deepti; Mishra, AlokIdentifying high cognitive complexity modules can lead to a better quality software system and can help during maintenance also. It has been found that inheritance has an impact on cognitive complexity of a software system. In this paper, two inheritance metrics based on cognitive complexity, one at class level CCI (Class Complexity due to Inheritance) and another at program level ACI (Average Complexity of a program due to Inheritance), have been proposed for object-oriented software systems. These metrics are also compared with other well known object-oriented inheritance metrics.Conference Object Citation - WoS: 3Software Architecture in Distributed Software Development: a Review(Springer-verlag Berlin, 2013) Mishra, Alok; Mishra, DeeptiThis paper presents a literature review of distributed software development (DSD) or global software development (GSD) and software architecture. The main focus is to highlight the current researches, observations, as well as practice directions in these areas. The results have been limited to peer-reviewed conference papers and journal articles, and analysis reports that major studies have been performed in software architecture and global software development, while the empirical studies of interfacing distributed/global software development and software architecture has only received very little attention among researchers up to now. This indicates the need for future research in these areas.Conference Object Citation - WoS: 6Cultural Issues in Distributed Software Development: a Review(Springer-verlag Berlin, 2014) Mishra, Alok; Mishra, DeeptiCultural impact is significant in global or distributed software development. Due to cultural differences, co-ordination and collaboration problems have been reported in case studies and this also leads to low quality deliverables and high turnover in software industry. This paper presents a literature review of distributed software development (DSD) or global software development (GSD) and cultural issues. The main focus is to highlight the current research, observations, as well as practice directions in these areas. Many studies have been performed in culture and global software development, still impact of culture in distributed software development in different dimensions received less attention among researchers.Article Citation - WoS: 7Citation - Scopus: 8A Global Software Inspection Process for Distributed Software Development(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2012) Mishra, Deepti; Mishra, Alok; Computer Engineering; Software EngineeringGlobally distributed software development is an established trend towards delivering high-quality software to global users at lower costs. The main expected benefits from distributed software development are improvements in development time efficiency, being close to the customers and having flexible access to greater and less costly resources. Organizations require to use their existing resources as effectively as possible, and also need to employ resources on a global scale from different sites within the organization and from partner organization throughout the world. However, distributed software development particularly face communication and coordination problems due to spatial, temporal and cultural separation between team members. Ensuring quality issues in such projects is a significant issue. This paper presents global software inspection process in the distributed software development environment towards quality assurance and management.Conference Object Citation - WoS: 3Global Software Development and Quality Management: a Systematic Review(Springer-verlag Berlin, 2013) Mishra, Deepti; Mishra, Alok; Colomo-Palacios, Ricardo; Casado-Lumbreras, CristinaThis paper presents a systematic literature review of global software development (GSD) and quality management aspects. The main focus is to highlight the current research and practice direction in these areas. The results have been limited to peer-reviewed conference papers and journal articles, published between 2000 and 2011. The analysis reports that major studies have been performed in quality and process management, while verification and validation issues of GSD can only get limited attention among researchers. This indicates the need for future research (quantitative and qualitative) in these areas.Conference Object ISDE 2011 PC Co-chairs' Message(Springer-verlag Berlin, 2011) Mishra, Alok; Muench, Juergen; Colomo-Palacios, Ricardo; Mishra, Deepti[No Abstract Available]Conference Object Citation - WoS: 2A Tool To Enhance Cooperation and Knowledge Transfer Among Software Developers(Springer-verlag Berlin, 2009) Aydin, Secil; Mishra, DeeptiSoftware developers have been successfully tailoring software development methods according to the project situation and more so in small scale software development organizations. There is a need to share this knowledge with other developers who may be facing the same project situation so that they can benefit from other people experiences. In this paper, an approach to enhance cooperation among software developers, in terms of sharing the knowledge that was used successfully in past projects, is proposed. A web-based tool is developed that can assist in creation, storage and extraction of methods related with requirement elicitation phase. These methods are categorized according to certain criteria which helps in searching a method that will be most appropriate in a given project situation. This approach and tool can also be used for other software development activities.Conference Object Citation - WoS: 1Crm System Implementation in a Multinational Enterprise(Springer-verlag Berlin, 2009) Mishra, Alok; Mishra, DeeptiThe concept of customer relationship management (CRM) resonates with managers in today's competitive economy. As more and more organizations realize the significance of becoming customer-centric in today's competitive era, they embrace CRM as a core business strategy. CRM an integration of information technology and relationship marketing provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful CRM implementation is a complex, expensive and rarely technical projects. This paper presents the successful implementation of CRM in a multinational organization. This study will facilitate in understanding transition, constraints and implementation of CRM in multinational enterprises.
