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Article Citation - WoS: 3Citation - Scopus: 7Erp System Implementation in Fmcg Sector(Univ Osijek, Tech Fac, 2010) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringToday's businesses have become extremely complex. Enterprise Resource Planning (ERP) systems can help enterprises to reduce operating costs, generate more accurate forecasts of demand, accelerate production cycles and enhance customer service. This paper reports challenges, opportunities and outcome of ERP implementation in a top Fast Moving Consumer Goods (FMCG) house in South-East Asia with diversified interests in varied businesses. This study will facilitate the understanding of the transition, constraints and implementation of ERP in this sector and also provide guidelines from lessons learned in this regard to researchers and practising managers.Article Citation - WoS: 16Citation - Scopus: 17Adopting of Agile Methods in Software Development Organizations: Systematic Mapping(Assoc information Communication Technology Education & Science, 2017) Abdalhamid, Samia; Mishra, AlokAdoption of agile methods in the software development organization is considered as a powerful solution to deal with the quickly changing and regularly developing business environment and fully-educated customers with constantly rising expectation, such as shorter time periods and an extraordinary level of response and service. This study investigates the adoption of agile approaches in software development organizations by using systematic mapping. Six research questions are identified, and to answer these questions a number of research papers have been reviewed in electronic databases. Finally, 25 research papers are examined and answers to all research questions are provided.Article Citation - WoS: 6Citation - Scopus: 6Green Information Technology (git) and Gender Diversity(Gh Asachi Technical Univ Iasi, 2014) Mishra, Alok; Akman, IbrahimOver the past few years, green computing has received an increasing amount of attention since it is considered as one of the critical factors for protecting the environment. This study investigates gender diversity in terms of applying Green Information Technology (GIT) based on the differences between significance tests result for males and females. For this purpose, a survey was conducted among IT professionals from public and private sector organizations since GIT is a new concept and these professionals are expected to have more awareness on this issue. Six factors were included in the analyses. Interestingly, the results indicate that gender diversity exists only when individuals intend to purchase new hardware and when considering the type of IT usage.Article Citation - WoS: 2Citation - Scopus: 8It Service Management (itsm) Education and Research: Global View(Tempus Publications, 2015) Yazici, Ali; Mishra, Alok; Kontogiorgis, Paul; Software EngineeringThis article provides an overview of Information Technology Service Management (ITSM) and investigates the education and research activities in this discipline from a global perspective. The objectives of the study are to inform the training organizations (e.g., universities, training institutes) on the current status of the educational activities in ITSM at undergraduate and graduate levels; and to guide the researchers by providing quantitative data on the research activities conducted in the field. In the educational arena, the statistical data showed that, stand-alone undergraduate/graduate programs are becoming popular among the high school graduates with elevated expectations of the market place, in addition to the appreciation of the IT service management area by the IT sector and the public. The results of the research findings provide guidelines for curriculum developers in the design and implementation of courses for the de facto interdisciplinary ITSM degree/certificate training programs and motivate and guide the researchers by providing the most recent quantitative data on the ITSM field. It is one of the first studies to provide education and research trends in ITSM area. The present study adds to this important stream of emerging research area and contributes by advancing the understanding of ITSM education and research issues. This paper advances the current state of knowledge on ITSM education and explores recent research trends in this area which is becoming standard towards providing quality IT services in enterprises.Editorial Citation - Scopus: 1Quality and Reliability Engineering: Trends and Future Directions(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2018) Mishra, Alok; Khatri, Sunil Kumar; Kapur, P. K.; Kumar, Uday; Software Engineering[No Abstract Available]Conference Object Citation - WoS: 6Cultural Issues in Distributed Software Development: a Review(Springer-verlag Berlin, 2014) Mishra, Alok; Mishra, DeeptiCultural impact is significant in global or distributed software development. Due to cultural differences, co-ordination and collaboration problems have been reported in case studies and this also leads to low quality deliverables and high turnover in software industry. This paper presents a literature review of distributed software development (DSD) or global software development (GSD) and cultural issues. The main focus is to highlight the current research, observations, as well as practice directions in these areas. Many studies have been performed in culture and global software development, still impact of culture in distributed software development in different dimensions received less attention among researchers.Article Citation - WoS: 7Citation - Scopus: 8A Global Software Inspection Process for Distributed Software Development(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2012) Mishra, Deepti; Mishra, Alok; Computer Engineering; Software EngineeringGlobally distributed software development is an established trend towards delivering high-quality software to global users at lower costs. The main expected benefits from distributed software development are improvements in development time efficiency, being close to the customers and having flexible access to greater and less costly resources. Organizations require to use their existing resources as effectively as possible, and also need to employ resources on a global scale from different sites within the organization and from partner organization throughout the world. However, distributed software development particularly face communication and coordination problems due to spatial, temporal and cultural separation between team members. Ensuring quality issues in such projects is a significant issue. This paper presents global software inspection process in the distributed software development environment towards quality assurance and management.Conference Object Citation - WoS: 3Global Software Development and Quality Management: a Systematic Review(Springer-verlag Berlin, 2013) Mishra, Deepti; Mishra, Alok; Colomo-Palacios, Ricardo; Casado-Lumbreras, CristinaThis paper presents a systematic literature review of global software development (GSD) and quality management aspects. The main focus is to highlight the current research and practice direction in these areas. The results have been limited to peer-reviewed conference papers and journal articles, published between 2000 and 2011. The analysis reports that major studies have been performed in quality and process management, while verification and validation issues of GSD can only get limited attention among researchers. This indicates the need for future research (quantitative and qualitative) in these areas.Article Citation - WoS: 2Citation - Scopus: 2Application of Agent Methodology in Healthcare Information Systems(Assoc information Communication Technology Education & Science, 2017) Abdalla, Reem; Mishra, AlokThis paper presents a case study to describe the features and the phases of the two agent methodologies. The Gaia methodology for agent oriented analysis and design, Tropos is a detailed agent oriented software engineering methodology to explore each methodology's ability to present solutions for small problems. Also we provide an attempt to discover whether the methodology is in fact understandable and usable. In addition we were collecting and taking notes of the advantages and weaknesses of these methodologies during the study analysis for each methodology and the relationships among their models. The Guardian Angle: Patient-Centered Health Information System (GA: PCHIS) is the personal system to help track, manage, and interpret the subject's health history, and give advice to both patient and provider is used as the case study throughout the paper.Conference Object Citation - WoS: 2Object-Oriented Inheritance Metrics: Cognitive Complexity Perspective(Springer-verlag Berlin, 2009) Mishra, Deepti; Mishra, AlokIdentifying high cognitive complexity modules can lead to a better quality software system and can help during maintenance also. It has been found that inheritance has an impact on cognitive complexity of a software system. In this paper, two inheritance metrics based on cognitive complexity, one at class level CCI (Class Complexity due to Inheritance) and another at program level ACI (Average Complexity of a program due to Inheritance), have been proposed for object-oriented software systems. These metrics are also compared with other well known object-oriented inheritance metrics.
