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Author: Mishra, AlokPublisher: Tempus Publications

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Now showing 1 - 3 of 3
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    Article
    Citation - WoS: 2
    Citation - Scopus: 8
    It Service Management (itsm) Education and Research: Global View
    (Tempus Publications, 2015) Yazici, Ali; Mishra, Alok; Kontogiorgis, Paul; Software Engineering
    This article provides an overview of Information Technology Service Management (ITSM) and investigates the education and research activities in this discipline from a global perspective. The objectives of the study are to inform the training organizations (e.g., universities, training institutes) on the current status of the educational activities in ITSM at undergraduate and graduate levels; and to guide the researchers by providing quantitative data on the research activities conducted in the field. In the educational arena, the statistical data showed that, stand-alone undergraduate/graduate programs are becoming popular among the high school graduates with elevated expectations of the market place, in addition to the appreciation of the IT service management area by the IT sector and the public. The results of the research findings provide guidelines for curriculum developers in the design and implementation of courses for the de facto interdisciplinary ITSM degree/certificate training programs and motivate and guide the researchers by providing the most recent quantitative data on the ITSM field. It is one of the first studies to provide education and research trends in ITSM area. The present study adds to this important stream of emerging research area and contributes by advancing the understanding of ITSM education and research issues. This paper advances the current state of knowledge on ITSM education and explores recent research trends in this area which is becoming standard towards providing quality IT services in enterprises.
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    Article
    Citation - WoS: 6
    Citation - Scopus: 7
    Teaching Software Verification and Validation Course: a Case Study
    (Tempus Publications, 2014) Mishra, Deepti; Hacaloglu, Tuna; Mishra, Alok; Computer Engineering; Software Engineering; Information Systems Engineering
    Software verification and validation (V & V) is one of the significant areas of software engineering for developing high quality software. It is also becoming part of the curriculum of a universities' software and computer engineering departments. This paper reports the experience of teaching undergraduate software engineering students and discusses the main problems encountered during the course, along with suggestions to overcome these problems. This study covers all the different topics generally covered in the software verification and validation course, including static verification and validation. It is found that prior knowledge about software quality concepts and good programming skills can help students to achieve success in this course. Further, team work can be chosen as a strategy, since it facilitates students' understanding and motivates them to study. It is observed that students were more successful in white box testing than in black box testing.
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    Article
    Citation - WoS: 12
    Citation - Scopus: 16
    Teaching Parallel Computing Concepts Using Real-Life Applications
    (Tempus Publications, 2016) Yazici, Ali; Mishra, Alok; Karakaya, Ziya; Computer Engineering; Software Engineering
    The need to promote parallel computing concepts is an important issue due to a rapid advance in multi-core architectures. This paper reports experiences in teaching parallel computing concepts to computer and software engineering undergraduates. By taking a practical approach in delivering the material, students are shown to grasp the essential concepts in an effective way. This has been demonstrated by implementing small projects during the course, such as computing the sum of the terms of a geometric series using pipelines, solving linear systems by parallel iterative methods, and computing Mandelbrot set (fractal). This study shows that, it is useful to provide real-life analogies to facilitate general understanding and to motivate students in their studies as early as possible via small project implementations. The paper also describes an overall approach used to develop students' parallel computing skills and provides examples of the analogies employed in conjunction with the approach described. This approach is also assessed by collecting questionnaires and learning outcome surveys.