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Article Citation - WoS: 3Citation - Scopus: 7Erp System Implementation in Fmcg Sector(Univ Osijek, Tech Fac, 2010) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software EngineeringToday's businesses have become extremely complex. Enterprise Resource Planning (ERP) systems can help enterprises to reduce operating costs, generate more accurate forecasts of demand, accelerate production cycles and enhance customer service. This paper reports challenges, opportunities and outcome of ERP implementation in a top Fast Moving Consumer Goods (FMCG) house in South-East Asia with diversified interests in varied businesses. This study will facilitate the understanding of the transition, constraints and implementation of ERP in this sector and also provide guidelines from lessons learned in this regard to researchers and practising managers.Article Citation - WoS: 13Citation - Scopus: 33Information Technology in Human Resource Management: an Empirical Assessment(Sage Publications inc, 2010) Mishra, Alok; Akman, IbrahimThe present paper begins by introducing a number of observations on the applications of information technology (IT) in the field of human resource management (HRM) in general. This is due to the fact that IT and its wide range of applications have already made their presence felt in this area. This will be followed by a report on the findings of a survey on the present trends in organizations with in the different sectors in Turkey. Although the impact of IT on HRM has long been attracting the interest of academics, no empirical research has ever been realized in this field in Turkey, and few studies have been reported elsewhere. The survey was conducted among the 106 IT managers and professionals from various sectors, based on whose results, the data shows that IT is used extensively in the organizations to perform HRM functions in Turkey's dynamic economy. The results also indicated that, while IT has an impact on all sectors in terms of HRM to certain extent, the types of IT used vary significantly between recruitment, maintenance, and development tasks. However, the empirical results here reveal that these organizations are not applying these technologies systematically and maturely in the performance of HRM functions.Article Citation - WoS: 16Citation - Scopus: 17Adopting of Agile Methods in Software Development Organizations: Systematic Mapping(Assoc information Communication Technology Education & Science, 2017) Abdalhamid, Samia; Mishra, AlokAdoption of agile methods in the software development organization is considered as a powerful solution to deal with the quickly changing and regularly developing business environment and fully-educated customers with constantly rising expectation, such as shorter time periods and an extraordinary level of response and service. This study investigates the adoption of agile approaches in software development organizations by using systematic mapping. Six research questions are identified, and to answer these questions a number of research papers have been reviewed in electronic databases. Finally, 25 research papers are examined and answers to all research questions are provided.Article Citation - WoS: 6Citation - Scopus: 6Green Information Technology (git) and Gender Diversity(Gh Asachi Technical Univ Iasi, 2014) Mishra, Alok; Akman, IbrahimOver the past few years, green computing has received an increasing amount of attention since it is considered as one of the critical factors for protecting the environment. This study investigates gender diversity in terms of applying Green Information Technology (GIT) based on the differences between significance tests result for males and females. For this purpose, a survey was conducted among IT professionals from public and private sector organizations since GIT is a new concept and these professionals are expected to have more awareness on this issue. Six factors were included in the analyses. Interestingly, the results indicate that gender diversity exists only when individuals intend to purchase new hardware and when considering the type of IT usage.Article Citation - WoS: 2Citation - Scopus: 8It Service Management (itsm) Education and Research: Global View(Tempus Publications, 2015) Yazici, Ali; Mishra, Alok; Kontogiorgis, Paul; Software EngineeringThis article provides an overview of Information Technology Service Management (ITSM) and investigates the education and research activities in this discipline from a global perspective. The objectives of the study are to inform the training organizations (e.g., universities, training institutes) on the current status of the educational activities in ITSM at undergraduate and graduate levels; and to guide the researchers by providing quantitative data on the research activities conducted in the field. In the educational arena, the statistical data showed that, stand-alone undergraduate/graduate programs are becoming popular among the high school graduates with elevated expectations of the market place, in addition to the appreciation of the IT service management area by the IT sector and the public. The results of the research findings provide guidelines for curriculum developers in the design and implementation of courses for the de facto interdisciplinary ITSM degree/certificate training programs and motivate and guide the researchers by providing the most recent quantitative data on the ITSM field. It is one of the first studies to provide education and research trends in ITSM area. The present study adds to this important stream of emerging research area and contributes by advancing the understanding of ITSM education and research issues. This paper advances the current state of knowledge on ITSM education and explores recent research trends in this area which is becoming standard towards providing quality IT services in enterprises.Article Citation - WoS: 6Citation - Scopus: 7Predictive Effect of Gender and Sector Differences on Internet Usage Among Employees(Kaunas Univ Technol, 2010) Akman, Ibrahim; Mishra, Alok; Software Engineering; Computer EngineeringInternet has become the foundation for the world's new information infrastructure. This impact could be attributed to the Internet's universal access to information as well as its applications in all walks of life. Various services of the Internet and tools (chat rooms, e-mails, etc.) provide users with a wide range of benefits. In their study, Colley and Maltby (2008) indicated that one important research area over the last decade has been the impact of the Internet upon different social groups in the society. The differences in various aspects of Internet usage across demographic groups have also become an interesting research area (Yang and Tung, 2007; Jaeger, 2003) because demographic attributes were found to influence individuals' actions before they engage in a given behaviour (Ajzen and Fishbein, 1980; Zhang, 2005; Jaeger, 2003). Zhang (2005) reported that although studies of computer and Internet attitudes are abundant, the majority of these researches use college students (Zhang, 2005; Hwang et al., 2006; Li and Kirkup, 2007; Chen, 2008) or ordinary citizens (Fisher and Jacob, 2006; Fang and Yen, 2006; Colley and Maltby, 2008) as samples. However, employee populations constitute one of the largest groups and play a very important role in the adoption of new technologies. Additionally, employees' use of Internet services may show entirely different patterns than other groups in the society (Jin et al., 2007). Furthermore, the basic concepts of the Internet have been developed in the Western World and most of the empirical research focusing on Internet usage is either US/EU or Far East based (Teo and Lim, 2000; Usiner, 2005). Although they cover very valuable territory and provide useful insights that can provide direction in the examination of the issues from a global perspective, the results of these studies may not be applicable to other parts of the world due to the existence of social and economic differences (Bertot, McClure and Owens, 1999; Zhang, 2005). Nowadays, there is a growing divide between Western countries and the developing countries and, comparatively, very little has been researched in the field of ICT in the latter. Keeping these in view, the present study was undertaken to investigate the predictive effect of employees' gender and sector in their Internet usage and purpose of using the Internet. For the purpose of this study, "public sector" refers to national government departments and "private sector" comprises private corporations (Akman et al., 2005). Here, it is important to note that institutions providing nonprofit public services (e. g. universities, local government, etc.) have been categorized as a public sector. Our study focused on employees from private and public sector organizations. A sample of employees was used for this purpose. The independent (decision) variables were gender and sector of employees. The dependent variables were categorized into two empirical factors: (i) usage profile (average daily use of Internet and reason for using Internet) and (ii) usage pattern (average daily use of Internet for communication services, average daily use of Internet for information services and average daily use of Internet for electronic services). For this purpose, a survey was conducted among employees from public and private sector organizations. Interestingly, the results indicated that gender and sector both have significant impact on average daily use of Internet for communication services. This impact is significant for gender on average daily use of Internet for information services and for sector on average daily use of Internet. Another interesting finding is that there is no significant predictive effect of gender and sector on the reason for using Internet.Editorial Citation - Scopus: 1Quality and Reliability Engineering: Trends and Future Directions(Graz Univ Technolgoy, inst information Systems Computer Media-iicm, 2018) Mishra, Alok; Khatri, Sunil Kumar; Kapur, P. K.; Kumar, Uday; Software Engineering[No Abstract Available]Conference Object Citation - WoS: 6Cultural Issues in Distributed Software Development: a Review(Springer-verlag Berlin, 2014) Mishra, Alok; Mishra, DeeptiCultural impact is significant in global or distributed software development. Due to cultural differences, co-ordination and collaboration problems have been reported in case studies and this also leads to low quality deliverables and high turnover in software industry. This paper presents a literature review of distributed software development (DSD) or global software development (GSD) and cultural issues. The main focus is to highlight the current research, observations, as well as practice directions in these areas. Many studies have been performed in culture and global software development, still impact of culture in distributed software development in different dimensions received less attention among researchers.Article Citation - WoS: 8Automation Testing Tools: a Comparative View(Union Scientists Bulgaria, 2020) Atesogullari, Dilara; Mishra, AlokEffective software testing leads to assurance towards high quality in software development. Automation testing tool facilitates in faster testing process in testing stage thus completion and implementation of software on time. One of the most significant issues for automation is to select the automation-testing tool and the appropriate framework. The objective of this paper is to assess and compare twenty-one available automation-testing tools on twenty attributes in comprehensive manner. This study will assist software testing professionals and researchers towards further insight in this area.Article Citation - WoS: 15Citation - Scopus: 21Software Engineering Education: Some Important Dimensions(Taylor & Francis Ltd, 2007) Mishra, Alok; Cagiltay, Nergiz Ercil; Kilic, OzkanSoftware engineering education has been emerging as an independent and mature discipline. Accordingly, various studies are being done to provide guidelines for curriculum design. The main focus of these guidelines is around core and foundation courses. This paper summarizes the current problems of software engineering education programs. It also proposes some important dimensions as integral parts of software engineering education: interdisciplinary skills, practice experience, communication, skills on continuing education and professionalism. In the current guidelines and studies these dimensions are not addressed specifically. Although there could be other dimensions to be considered in software engineering education, we believe that the proposed ones are very crucial as software engineering is evolving more rapidly than any other engineering discipline. This study also provides a survey of some major universities' undergraduate software engineering programs to evaluate these dimensions.
