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Conference Object Citation - WoS: 4Interaction Patterns Among Global Software Development Learning Teams(Ieee, 2009) Serce, Fatma Cemile; Serçe, Fatma Cemile; Swigger, Kathleen; Alpaslan, Ferda Nur; Brazile, Robert; Dafoulas, George; Lopez, Victor; Serçe, Fatma Cemile; Information Systems Engineering; Information Systems EngineeringThis paper describes a study of the impact of communication behaviors on the performance of global software teams. Using a content analysis technique developed by [10], the researchers first characterized the asynchronous communications among student teams in Panama, Turkey and the US as they worked to complete a global software development project. Cluster analysis was then used to identify groups with similar communication patterns, which is defined as the proportion of time spent on each of the behaviors. Results suggest that particular patterns of communication behaviors are associated with higher performance. More specifically, it appears that communications related to the "contributing" category seem to have the strongest relationship to high performance.Conference Object Citation - WoS: 5Citation - Scopus: 5Using Data Analytics for Collaboration Patterns in Distributed Software Team Simulations(Ieee, 2016) Dafoulas, Georgios A.; Serçe, Fatma Cemile; Serce, Fatma C.; Swigger, Kathleen; Brazile, Robert; Alpaslan, Ferda N.; Lopez, Victor; Milewski, Allen; Serçe, Fatma Cemile; Information Systems Engineering; Information Systems EngineeringThis paper discusses how previous work on global software development learning teams is extended with the introduction of data analytics. The work is based on several years of studying student teams working in distributed software team simulations. The scope of this paper is twofold. First it demonstrates how data analytics can be used for the analysis of collaboration between members of distributed software teams. Second it describes the development of a dashboard to be used for the visualization of various types of information in relation to Global Software Development (GSD). Due to the nature of this work, and the need for continuous pilot studies, simulations of distributed software teams have been created with the participation of learners from a number of institutions. This paper discusses two pilot studies with the participation of six institutions from two different countries.

