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Conference Object Basic Issues in Forming a World-Class Supply Chain(Association for Computing Machinery, 2015) Akyuz,G.A.; Rehan,M.Supply chain management (SCM) practices in today's global, complex, networked and web-enabled business conditions demand world-class performance from all chain partners. This study addresses the basic issues in becoming a world-class supply chain. The main aspects involving people, process and technology dimensions are put forward and comprehensively discussed. It is revealed that along with the IT-based integrity issues and performance management aspects, managing the soft concepts such as 'leadership in an extended context' and 'trust-based relationships' appear as the keys for success. © 2015 ACM.
