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Review Citation - WoS: 70Citation - Scopus: 111Devops and Software Quality: a Systematic Mapping(Elsevier, 2020) Mishra, Alok; Otaiwi, ZiadoonQuality pressure is one of the factors affecting processes for software development in its various stages. DevOps is one of the proposed solutions to such pressure. The primary focus of DevOps is to increase the deployment speed, frequency and quality. DevOps is a mixture of different developments and operations to its multitudinous ramifications in software development industries, DevOps have attracted the interest of many researchers. There are considerable literature surveys on this critical innovation in software development, yet, little attention has been given to DevOps impact on software quality. This research is aimed at analyzing the implications of DevOps features on software quality. DevOps can also be referred to a change in organization cultures aimed at removal of gaps between the development and operations of an organization. The adoption of DevOps in an organization provides many benefits including quality but also brings challenges to an organization. This study presents systematic mapping of the impact of DevOps on software quality. The results of this study provide a better understanding of DevOps on software quality for both professionals and researchers working in this area. The study shows research was mainly focused in automation, culture, continuous delivery, fast feedback of DevOps. There is need of further research in many areas of DevOps (for instance: measurement, development of metrics of different stages to assess its performance, culture, practices toward ensuring quality assurance, and quality factors such as usability, efficiency, software maintainability and portability). (C) 2020 The Author(s). Published by Elsevier Inc.Article Citation - WoS: 29Citation - Scopus: 43Software Product Quality Metrics: a Systematic Mapping Study(Ieee-inst Electrical Electronics Engineers inc, 2021) Colakoglu, Fatima Nur; Yazici, Ali; Mishra, AlokIn the current competitive world, producing quality products has become a prominent factor to succeed in business. In this respect, defining and following the software product quality metrics (SPQM) to detect the current quality situation and continuous improvement of systems have gained tremendous importance. Therefore, it is necessary to review the present studies in this area to allow for the analysis of the situation at hand, as well as to enable us to make predictions regarding the future research areas. The present research aims to analyze the active research areas and trends on this topic appearing in the literature during the last decade. A Systematic Mapping (SM) study was carried out on 70 articles and conference papers published between 2009 and 2019 on SPQM as indicated in their titles and abstract. The result is presented through graphics, explanations, and the mind mapping method. The outputs include the trend map between the years 2009 and 2019, knowledge about this area and measurement tools, issues determined to be open to development in this area, and conformity between conference papers, articles and internationally valid quality models. This study may serve as a foundation for future studies that aim to contribute to the development in this crucial field. Future SM studies might focus on this subject for measuring the quality of network performance and new technologies such as Artificial Intelligence (AI), Internet of things (IoT), Cloud of Things (CoT), Machine Learning, and Robotics.

