Competency Trap in Organizational Learning: Turkish E-Government Gateway Application During the Covid-19 Pandemic

dc.authorid YILMAZ, Ayse Asli/0000-0003-1784-7307
dc.authorscopusid 57866799800
dc.authorscopusid 57445725800
dc.contributor.author Yilmaz, Ayse Asli
dc.contributor.author Tuzlukaya, Sule Erdem
dc.contributor.other Business
dc.contributor.other Pilot Training
dc.date.accessioned 2024-07-05T15:16:19Z
dc.date.available 2024-07-05T15:16:19Z
dc.date.issued 2022
dc.department Atılım University en_US
dc.department-temp [Yilmaz, Ayse Asli] Atilim Univ, Social Sci Inst, Business Adm English Prg, Ankara, Turkey; [Tuzlukaya, Sule Erdem] Atilim Univ, Ankara, Turkey en_US
dc.description YILMAZ, Ayse Asli/0000-0003-1784-7307 en_US
dc.description.abstract The purpose of this study is to depict the competency trap in E-Government Gateway Application and its reactions during the COVID-19 pandemic. A case study with the delphi method is carried out to examine Turkish E-Government Gateway Application during COVID-19 pandemic as extraordinary condition. The major finding of the study is, as a virtual organization, Turkish E-Government Gateway Application has dapperly adapted itself without falling into the competency trap during the transition from routine to the time of COVID-19. In the wake of gathering, synthesizing, and summarizing the ideas on the digital interactions from specialists among citizens, government and other government agencies, employees, and business comprehensives, detailed reactions are identified according to governmental agency and institutional courses of action during routine and time of COVID-19. This is the first study unfolding e-governmental solutions without a competency trap within the unexpected, extraordinary condition. en_US
dc.identifier.citationcount 1
dc.identifier.doi 10.4018/IJEGR.288068
dc.identifier.issn 1548-3886
dc.identifier.issn 1548-3894
dc.identifier.issue 1 en_US
dc.identifier.scopus 2-s2.0-85136982553
dc.identifier.scopusquality Q3
dc.identifier.uri https://doi.org/10.4018/IJEGR.288068
dc.identifier.uri https://hdl.handle.net/20.500.14411/1627
dc.identifier.volume 18 en_US
dc.identifier.wos WOS:000814524900005
dc.institutionauthor Tuzlukaya, Şule
dc.institutionauthor Yılmaz, Ayşe Aslı
dc.language.iso en en_US
dc.publisher Igi Global en_US
dc.relation.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı en_US
dc.rights info:eu-repo/semantics/closedAccess en_US
dc.scopus.citedbyCount 3
dc.subject Competency Traps en_US
dc.subject Delphi Method en_US
dc.subject E-Govemment Gateway en_US
dc.subject Organizational Learning en_US
dc.title Competency Trap in Organizational Learning: Turkish E-Government Gateway Application During the Covid-19 Pandemic en_US
dc.type Article en_US
dc.wos.citedbyCount 2
dspace.entity.type Publication
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