The pediatric provider communication skills assessment scale

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Date

2023

Authors

Boztepe, Handan
Ozbay, Sevil Cinar
Akcam, Aysun
Kanbay, Yalcin

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Wiley

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Organizational Unit
Nursing
(2018)
Atılım University Department of Nursing opened in 2018. The department is among the few in our Turkey with a program that is 100% in English. In this aspect, the department is also the first and the only one in Ankara. Nurses are some of the key players among healthcare professionals protecting the health of individuals, families and the public, and offering care in line with the principles of holistic and family-based healthcare. Prepared with respect to the changes in Turkey and the world, as well as the developments in the global health sector, course content is presented through technological and innovative methods in education. Hybrid and simulation laboratories armed with cutting-edge equipment are used for skill training as an important portion of the education for nursing. As the field most in demand by nursing and midwifery schools in Turkey, our thesis graduate program for the field Obstetrics and Gynecology shall start in 2020. Holding pedagogical formation certificates and qualifications accredited nationally, and internationally, our academic staff not only offers training in professional skills (cognitive and psychomotor skills) and foreign languages to students, but also prepares students as health professionals for the future, making use of programs such as those on social responsibility, as well as student network activities and international exchange projects.

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Abstract

ProblemBuilding rapport and trust between healthcare professional and patient/parents would improve satisfaction of patient/parents. The purpose of this study was to develop "The Pediatric Provider Communication Skills Assessment Scale" in this study. MethodsA trial form, with linguistic and psychometric validation and consisting of 44 statements, was administered to a sample of 325 individuals. Data were collected between January 20 and October 22, 2021. The validity of the scale was concluded after examining its construct validity and internal validity. "Exploratory factor analysis" was used for determining construct validity, and "comparison of lower-upper groups" for internal validity. "Cronbach's & alpha; reliability coefficient" and "split half test consistency coefficient" were calculated for testing the reliability of the scale. FindingsThe Pediatric Provider Communication Skills Assessment Scale that we developed consists of one dimension and 20 items, and the variance it can explain was calculated as 62.3%. The Cronbach & alpha; reliability coefficient of the scale was calculated as 0.90, indicating high reliability. ConclusionsAccording to the findings, "The Pediatric Provider Communication Skills Assessment Scale" is a scale with features that can measure in a valid and reliable way, with high variance and a low number of items. The study aims to develop the "The Pediatric Provider Communication Skills Assessment Scale," and present it to the literature as a validated and reliable new objective measurement tool. This study will enable us to understand more about the complex communication processes involved in pediatric care and how these may influence care delivery.

Description

Çınar Özbay, Sevil/0000-0002-9281-1614

Keywords

communication skills, health professionals, pediatric, reliability, validity

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0

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Scopus Q

Q3

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Volume

36

Issue

4

Start Page

307

End Page

315

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