Towards a Social and Context-Aware Mobile Recommendation System for Tourism

dc.authorid Misra, Sanjay/0000-0002-3556-9331
dc.authorid GARCÍA-PEÑALVO, Francisco José/0000-0001-9987-5584
dc.authorid Colomo-Palacios, Ricardo/0000-0002-1555-9726
dc.authorscopusid 25653963200
dc.authorscopusid 16031087300
dc.authorscopusid 23010391000
dc.authorscopusid 56962766700
dc.authorwosid Misra, Sanjay/K-2203-2014
dc.authorwosid GARCÍA-PEÑALVO, Francisco José/D-5445-2013
dc.contributor.author Colomo-Palacios, Ricardo
dc.contributor.author Jose Garcia-Penalvo, Francisco
dc.contributor.author Stantchev, Vladimir
dc.contributor.author Misra, Sanjay
dc.contributor.other Computer Engineering
dc.date.accessioned 2024-07-05T15:29:05Z
dc.date.available 2024-07-05T15:29:05Z
dc.date.issued 2017
dc.department Atılım University en_US
dc.department-temp [Colomo-Palacios, Ricardo] Ostfold Univ Coll, Fac Comp Sci, Postboks 700, N-1757 Halden, Norway; [Jose Garcia-Penalvo, Francisco] Univ Salamanca, Dept Comp Sci, Plaza Caidos S-N, E-37008 Salamanca, Spain; [Stantchev, Vladimir] SRH Univ Berlin, Inst Informat Syst, Ernst Reuter Pl 10, D-10587 Berlin, Germany; [Misra, Sanjay] Atilim Univ, Dept Comp Engn, TR-06836 Ankara, Turkey en_US
dc.description Misra, Sanjay/0000-0002-3556-9331; GARCÍA-PEÑALVO, Francisco José/0000-0001-9987-5584; Colomo-Palacios, Ricardo/0000-0002-1555-9726 en_US
dc.description.abstract Loyalty in tourism is one of the main concerns for tourist organizations and researchers alike. Recently, technology in general and CRM and social networks in particular have been identified as important enablers for loyalty in tourism. This paper presents POST-VIA 360, a platform devoted to support the whole life-cycle of tourism loyalty after the first visit. The system is designed to collect data from the initial visit by means of pervasive approaches. Once data is analysed, POST-VIA 360 produces accurate after visit data and, once returned, is able to offer relevant recommendations based on positioning and bio-inspired recommender systems. To validate the system, a case study comparing recommendations from the POST-VIA 360 and a group of experts was conducted. Results show that the accuracy of system's recommendations is remarkable compared to previous efforts in the field. (C) 2016 Elsevier B.V. All rights reserved. en_US
dc.description.sponsorship Spanish Ministry of Industry, Tourism, and Commerce under the project "Diseno, desarrollo y prototipado de una plataforma TIC de servicios post-viaje a los turistas" [IPT-2011-0973-410000] en_US
dc.description.sponsorship This work is supported by the Spanish Ministry of Industry, Tourism, and Commerce under the project "Diseno, desarrollo y prototipado de una plataforma TIC de servicios post-viaje a los turistas" (IPT-2011-0973-410000). en_US
dc.identifier.citationcount 67
dc.identifier.doi 10.1016/j.pmcj.2016.03.001
dc.identifier.endpage 515 en_US
dc.identifier.issn 1574-1192
dc.identifier.issn 1873-1589
dc.identifier.scopus 2-s2.0-84964341225
dc.identifier.scopusquality Q1
dc.identifier.startpage 505 en_US
dc.identifier.uri https://doi.org/10.1016/j.pmcj.2016.03.001
dc.identifier.uri https://hdl.handle.net/20.500.14411/2860
dc.identifier.volume 38 en_US
dc.identifier.wos WOS:000404826600016
dc.identifier.wosquality Q2
dc.institutionauthor Mısra, Sanjay
dc.language.iso en en_US
dc.publisher Elsevier en_US
dc.relation.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı en_US
dc.rights info:eu-repo/semantics/openAccess en_US
dc.scopus.citedbyCount 86
dc.subject Tourism en_US
dc.subject Customer relationship management en_US
dc.subject Bio-inspired algorithms en_US
dc.subject Pervasive en_US
dc.subject Geographic information systems en_US
dc.title Towards a Social and Context-Aware Mobile Recommendation System for Tourism en_US
dc.type Article en_US
dc.wos.citedbyCount 66
dspace.entity.type Publication
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