Towards a social and context-aware mobile recommendation system for tourism
dc.authorid | Misra, Sanjay/0000-0002-3556-9331 | |
dc.authorid | GARCÍA-PEÑALVO, Francisco José/0000-0001-9987-5584 | |
dc.authorid | Colomo-Palacios, Ricardo/0000-0002-1555-9726 | |
dc.authorscopusid | 25653963200 | |
dc.authorscopusid | 16031087300 | |
dc.authorscopusid | 23010391000 | |
dc.authorscopusid | 56962766700 | |
dc.authorwosid | Misra, Sanjay/K-2203-2014 | |
dc.authorwosid | GARCÍA-PEÑALVO, Francisco José/D-5445-2013 | |
dc.contributor.author | Mısra, Sanjay | |
dc.contributor.author | Jose Garcia-Penalvo, Francisco | |
dc.contributor.author | Stantchev, Vladimir | |
dc.contributor.author | Misra, Sanjay | |
dc.contributor.other | Computer Engineering | |
dc.date.accessioned | 2024-07-05T15:29:05Z | |
dc.date.available | 2024-07-05T15:29:05Z | |
dc.date.issued | 2017 | |
dc.department | Atılım University | en_US |
dc.department-temp | [Colomo-Palacios, Ricardo] Ostfold Univ Coll, Fac Comp Sci, Postboks 700, N-1757 Halden, Norway; [Jose Garcia-Penalvo, Francisco] Univ Salamanca, Dept Comp Sci, Plaza Caidos S-N, E-37008 Salamanca, Spain; [Stantchev, Vladimir] SRH Univ Berlin, Inst Informat Syst, Ernst Reuter Pl 10, D-10587 Berlin, Germany; [Misra, Sanjay] Atilim Univ, Dept Comp Engn, TR-06836 Ankara, Turkey | en_US |
dc.description | Misra, Sanjay/0000-0002-3556-9331; GARCÍA-PEÑALVO, Francisco José/0000-0001-9987-5584; Colomo-Palacios, Ricardo/0000-0002-1555-9726 | en_US |
dc.description.abstract | Loyalty in tourism is one of the main concerns for tourist organizations and researchers alike. Recently, technology in general and CRM and social networks in particular have been identified as important enablers for loyalty in tourism. This paper presents POST-VIA 360, a platform devoted to support the whole life-cycle of tourism loyalty after the first visit. The system is designed to collect data from the initial visit by means of pervasive approaches. Once data is analysed, POST-VIA 360 produces accurate after visit data and, once returned, is able to offer relevant recommendations based on positioning and bio-inspired recommender systems. To validate the system, a case study comparing recommendations from the POST-VIA 360 and a group of experts was conducted. Results show that the accuracy of system's recommendations is remarkable compared to previous efforts in the field. (C) 2016 Elsevier B.V. All rights reserved. | en_US |
dc.description.sponsorship | Spanish Ministry of Industry, Tourism, and Commerce under the project "Diseno, desarrollo y prototipado de una plataforma TIC de servicios post-viaje a los turistas" [IPT-2011-0973-410000] | en_US |
dc.description.sponsorship | This work is supported by the Spanish Ministry of Industry, Tourism, and Commerce under the project "Diseno, desarrollo y prototipado de una plataforma TIC de servicios post-viaje a los turistas" (IPT-2011-0973-410000). | en_US |
dc.identifier.citation | 67 | |
dc.identifier.doi | 10.1016/j.pmcj.2016.03.001 | |
dc.identifier.endpage | 515 | en_US |
dc.identifier.issn | 1574-1192 | |
dc.identifier.issn | 1873-1589 | |
dc.identifier.scopus | 2-s2.0-84964341225 | |
dc.identifier.scopusquality | Q1 | |
dc.identifier.startpage | 505 | en_US |
dc.identifier.uri | https://doi.org/10.1016/j.pmcj.2016.03.001 | |
dc.identifier.uri | https://hdl.handle.net/20.500.14411/2860 | |
dc.identifier.volume | 38 | en_US |
dc.identifier.wos | WOS:000404826600016 | |
dc.identifier.wosquality | Q2 | |
dc.language.iso | en | en_US |
dc.publisher | Elsevier | en_US |
dc.relation.publicationcategory | Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı | en_US |
dc.rights | info:eu-repo/semantics/openAccess | en_US |
dc.subject | Tourism | en_US |
dc.subject | Customer relationship management | en_US |
dc.subject | Bio-inspired algorithms | en_US |
dc.subject | Pervasive | en_US |
dc.subject | Geographic information systems | en_US |
dc.title | Towards a social and context-aware mobile recommendation system for tourism | en_US |
dc.type | Article | en_US |
dspace.entity.type | Publication | |
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