Error Density Metrics for Business Process Model

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2009

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Computer Engineering
(1998)
The Atılım University Department of Computer Engineering was founded in 1998. The department curriculum is prepared in a way that meets the demands for knowledge and skills after graduation, and is subject to periodical reviews and updates in line with international standards. Our Department offers education in many fields of expertise, such as software development, hardware systems, data structures, computer networks, artificial intelligence, machine learning, image processing, natural language processing, object based design, information security, and cloud computing. The education offered by our department is based on practical approaches, with modern laboratories, projects and internship programs. The undergraduate program at our department was accredited in 2014 by the Association of Evaluation and Accreditation of Engineering Programs (MÜDEK) and was granted the label EUR-ACE, valid through Europe. In addition to the undergraduate program, our department offers thesis or non-thesis graduate degree programs (MS).

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In this paper, metrics for business process model (BPM), are proposed, which are capable to measure the usability and effectiveness of BPMs. The proposed model is adapting error density metrics to BPMs by considering the similarities between the conceptual characteristics of BPMs and software products. We applied seven software metrics for evaluating quality of business processes/process models. Results show that our metrics help the organization to improve their process, as weighted measurements are indicators for unexpected situations/behaviour for business processes. © 2009 IEEE.

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Middle East Technical University and IEEE, Turkish Section

Keywords

Business process model, Effectiveness, Error density metric, Error removal effectiveness metric, Error severity metric, Software metrics, Usability

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2009 24th International Symposium on Computer and Information Sciences, ISCIS 2009 -- 2009 24th International Symposium on Computer and Information Sciences, ISCIS 2009 -- 14 September 2009 through 16 September 2009 -- Guzelyurt -- 78549

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513

End Page

517

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https://doi.org/10.1109/ISCIS.2009.5291871
 https://hdl.handle.net/20.500.14411/3594

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Scopus