Quality Excellence in Complex Supply Networks: Efqm Excellence Model Reconsidered

dc.authorscopusid 35174119400
dc.contributor.author Akyuz, Goknur Arzu
dc.contributor.other Industrial Engineering
dc.date.accessioned 2024-07-05T14:32:25Z
dc.date.available 2024-07-05T14:32:25Z
dc.date.issued 2015
dc.department Atılım University en_US
dc.department-temp Atilim Univ, Dept Ind Engn, TR-06836 Ankara, Turkey en_US
dc.description.abstract Under the business pressures and megatrends shaping today's supply chains (SCs), enterprises have to compete and sustain as part of increasingly complex, highly interdependent and web-enabled supply networks. Achieving excellence in such a context has a meaning far beyond excellence within the enterprise boundaries and requires more than successfully established and maintained enterprise systems. Extant literature from both SC Management and Quality Management domains still appear to lack comprehensive and clarified definitions and requirements for quality excellence within complex supply networks. To contribute in this direction, this study aims at defining, clarifying and discussing quality excellence requirements within collaborative and complex supply networks. All the principles, discussions and requirements are structured and founded on the components of well-established European Foundation for Quality Management's (EFQM) Excellence Model. Therefore, this article answers the following research questions: 'What are the requirements of excellence in complex supply networks?' and 'How EFQM components should be considered and treated in a collaborative setting?' The contribution of this study lies in providing the requirements, definitions and extensions of EFQM components and a multi-partner representation for the extended setting. The findings suggest that a multi-partner, collaborative and network-centric understanding of each EFQM components is needed with respect to the soft and hard aspects, while a cross-partner excellence mindset is to be deployed across the network. en_US
dc.identifier.citationcount 12
dc.identifier.doi 10.1080/14783363.2014.929253
dc.identifier.endpage 1297 en_US
dc.identifier.issn 1478-3363
dc.identifier.issn 1478-3371
dc.identifier.issue 11-12 en_US
dc.identifier.scopus 2-s2.0-84947495168
dc.identifier.scopusquality Q1
dc.identifier.startpage 1282 en_US
dc.identifier.uri https://doi.org/10.1080/14783363.2014.929253
dc.identifier.uri https://hdl.handle.net/20.500.14411/809
dc.identifier.volume 26 en_US
dc.identifier.wos WOS:000364562700013
dc.identifier.wosquality Q3
dc.institutionauthor Akyüz, Göknur Arzu
dc.language.iso en en_US
dc.publisher Routledge Journals, Taylor & Francis Ltd en_US
dc.relation.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı en_US
dc.rights info:eu-repo/semantics/closedAccess en_US
dc.scopus.citedbyCount 13
dc.subject quality excellence en_US
dc.subject EFQM model en_US
dc.subject complex supply networks en_US
dc.title Quality Excellence in Complex Supply Networks: Efqm Excellence Model Reconsidered en_US
dc.type Article en_US
dc.wos.citedbyCount 11
dspace.entity.type Publication
relation.isAuthorOfPublication ddba381b-267d-46a9-b387-2c7ff1712c70
relation.isAuthorOfPublication.latestForDiscovery ddba381b-267d-46a9-b387-2c7ff1712c70
relation.isOrgUnitOfPublication 12c9377e-b7fe-4600-8326-f3613a05653d
relation.isOrgUnitOfPublication.latestForDiscovery 12c9377e-b7fe-4600-8326-f3613a05653d

Files

Collections