Determination of Key Performance Indicators for Measuring Airport Success: a Case Study in Libya

dc.authorscopusid 57200034307
dc.authorscopusid 57200035786
dc.authorscopusid 56397025400
dc.authorscopusid 23974132900
dc.contributor.author Eshtaiwi,M.
dc.contributor.author Badi,I.
dc.contributor.author Abdulshahed,A.
dc.contributor.author Erkan,T.E.
dc.contributor.other Industrial Engineering
dc.date.accessioned 2024-07-05T15:45:19Z
dc.date.available 2024-07-05T15:45:19Z
dc.date.issued 2018
dc.department Atılım University en_US
dc.department-temp Eshtaiwi M., Atilim University, Turkey; Badi I., Faculty of Engineering, Misurata University, Libyan Arab Jamahiriya; Abdulshahed A., Faculty of Engineering, Misurata University, Libyan Arab Jamahiriya; Erkan T.E., Atilim University, Turkey en_US
dc.description.abstract Airports need to evaluate their performance and effectiveness periodically to determine whether objectives are being achieved and how their performance compares to similar best practices. The goals of this paper are twofold: First, to offer a list of essential airport key performance indicators (KPIs) that can provide decision makers in the Libyan airport industry a practical framework to measure and monitor performance over time. The second goal is to use the AHP technique to derive the weights of the KPIs and to select the best international airport in Libya based on the values of the KPIs at each airport according to the judgments of experts. However, the implementation steps of the AHP method will be simplified by using the Expert Choice software. The paper presents the importance weights of seventeen KPIs across five aspects of airport performance. As a result of this study, Libyan airports can benchmark their performance against others or through internal benchmarking. © 2017 Elsevier Ltd en_US
dc.identifier.citationcount 32
dc.identifier.doi 10.1016/j.jairtraman.2017.12.004
dc.identifier.endpage 34 en_US
dc.identifier.issn 0969-6997
dc.identifier.scopus 2-s2.0-85038853142
dc.identifier.startpage 28 en_US
dc.identifier.uri https://doi.org/10.1016/j.jairtraman.2017.12.004
dc.identifier.uri https://hdl.handle.net/20.500.14411/3900
dc.identifier.volume 68 en_US
dc.identifier.wosquality Q2
dc.institutionauthor Erkan, Turan Erman
dc.language.iso en en_US
dc.publisher Elsevier Ltd en_US
dc.relation.ispartof Journal of Air Transport Management en_US
dc.relation.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı en_US
dc.rights info:eu-repo/semantics/closedAccess en_US
dc.scopus.citedbyCount 38
dc.subject AHP en_US
dc.subject Airport KPIs en_US
dc.subject Libyan airports en_US
dc.subject Performance evaluation en_US
dc.title Determination of Key Performance Indicators for Measuring Airport Success: a Case Study in Libya en_US
dc.type Article en_US
dspace.entity.type Publication
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relation.isOrgUnitOfPublication.latestForDiscovery 12c9377e-b7fe-4600-8326-f3613a05653d

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