Determination of key performance indicators for measuring airport success: A case study in Libya

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dc.authorscopusid57200034307
dc.authorscopusid57200035786
dc.authorscopusid56397025400
dc.authorscopusid23974132900
dc.contributor.authorEshtaiwi,M.
dc.contributor.authorBadi,I.
dc.contributor.authorAbdulshahed,A.
dc.contributor.authorErkan,T.E.
dc.contributor.otherIndustrial Engineering
dc.date.accessioned2024-07-05T15:45:19Z
dc.date.available2024-07-05T15:45:19Z
dc.date.issued2018
dc.departmentAtılım Universityen_US
dc.department-tempEshtaiwi M., Atilim University, Turkey; Badi I., Faculty of Engineering, Misurata University, Libyan Arab Jamahiriya; Abdulshahed A., Faculty of Engineering, Misurata University, Libyan Arab Jamahiriya; Erkan T.E., Atilim University, Turkeyen_US
dc.description.abstractAirports need to evaluate their performance and effectiveness periodically to determine whether objectives are being achieved and how their performance compares to similar best practices. The goals of this paper are twofold: First, to offer a list of essential airport key performance indicators (KPIs) that can provide decision makers in the Libyan airport industry a practical framework to measure and monitor performance over time. The second goal is to use the AHP technique to derive the weights of the KPIs and to select the best international airport in Libya based on the values of the KPIs at each airport according to the judgments of experts. However, the implementation steps of the AHP method will be simplified by using the Expert Choice software. The paper presents the importance weights of seventeen KPIs across five aspects of airport performance. As a result of this study, Libyan airports can benchmark their performance against others or through internal benchmarking. © 2017 Elsevier Ltden_US
dc.identifier.citation32
dc.identifier.doi10.1016/j.jairtraman.2017.12.004
dc.identifier.endpage34en_US
dc.identifier.issn0969-6997
dc.identifier.scopus2-s2.0-85038853142
dc.identifier.startpage28en_US
dc.identifier.urihttps://doi.org/10.1016/j.jairtraman.2017.12.004
dc.identifier.urihttps://hdl.handle.net/20.500.14411/3900
dc.identifier.volume68en_US
dc.identifier.wosqualityQ2
dc.institutionauthorErkan, Turan Erman
dc.language.isoenen_US
dc.publisherElsevier Ltden_US
dc.relation.ispartofJournal of Air Transport Managementen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectAHPen_US
dc.subjectAirport KPIsen_US
dc.subjectLibyan airportsen_US
dc.subjectPerformance evaluationen_US
dc.titleDetermination of key performance indicators for measuring airport success: A case study in Libyaen_US
dc.typeArticleen_US
dspace.entity.typePublication
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relation.isOrgUnitOfPublication.latestForDiscovery12c9377e-b7fe-4600-8326-f3613a05653d

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