Mıshra, Alok

Scholarly Output Search Results

Now showing 1 - 5 of 5

Citation - WoS: 3
Citation - Scopus: 7
Erp System Implementation in Fmcg Sector
(Univ Osijek, Tech Fac, 2010) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software Engineering
Today's businesses have become extremely complex. Enterprise Resource Planning (ERP) systems can help enterprises to reduce operating costs, generate more accurate forecasts of demand, accelerate production cycles and enhance customer service. This paper reports challenges, opportunities and outcome of ERP implementation in a top Fast Moving Consumer Goods (FMCG) house in South-East Asia with diversified interests in varied businesses. This study will facilitate the understanding of the transition, constraints and implementation of ERP in this sector and also provide guidelines from lessons learned in this regard to researchers and practising managers.
Citation - WoS: 1
Crm System Implementation in a Multinational Enterprise
(Springer-verlag Berlin, 2009) Mishra, Alok; Mishra, Deepti
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. As more and more organizations realize the significance of becoming customer-centric in today's competitive era, they embrace CRM as a core business strategy. CRM an integration of information technology and relationship marketing provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful CRM implementation is a complex, expensive and rarely technical projects. This paper presents the successful implementation of CRM in a multinational organization. This study will facilitate in understanding transition, constraints and implementation of CRM in multinational enterprises.
Citation - WoS: 21
Citation - Scopus: 48
Customer Relationship Management: Implementation Process Perspective
(Budapest Tech, 2009) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software Engineering
Customer relationship management (CRM) can help organizations manage customer interactions more effectively to maintain competitiveness in the present economy. As more and more organizations realize the significance of becoming customer-centric in today's competitive era, they adopted CRM as a core business strategy and invested heavily. CRM, an integration of information technology and relationship marketing, provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful CRM implementation is a complex, expensive and rarely technical projects. This paper presents the successful implementation of CRM from process perspective in a trans-national organization with operations in different segments. This study will aid in understanding transition, constraints and the implementation process of CRM in such organizations.
Citation - WoS: 4
Citation - Scopus: 3
A Legal Business Information System: Implementation Process Context
(Budapest Tech, 2011) Mishra, Alok; Mishra, Deepti; Computer Engineering; Software Engineering
Information Technology (IT) is fast becoming useful in implementing time, case, manpower and cost management strategies within judicial services. The legal system environment has adopted IT not just to save costs and time but also to give organizations a competitive edge and to ensure security as well. The Legal Business Information System is a fully operational and integrated system for a legal department. The mission of the department is to provide innovative and quality services in insolvency and trustee matters. Very few legal business information system implementations are documented in literature. Therefore this paper will facilitate understanding of system implementation in this sector.
Citation - WoS: 3
Erp System Implementation: an Oil and Gas Exploration Sector Perspective
(Springer-verlag Berlin, 2009) Mishra, Alok; Mishra, Deepti
Enterprise Resource Planning (ERP) systems provide integration and optimization of various business processes which leads to improved planning and decision quality, smoother coordination between business units resulting in higher efficiency, and quicker response time to customer demands and inquiries. This paper reports challenges, opportunities and outcome of ERP implementation in Oil & Gas exploration sector. This study will facilitate in understanding transition, constraints and implementation of ERP in this sector and also provide guidelines from lessons learned in this regard.

Journal	Count
Sensors	7
TEM Journal	7
Computers in Human Behavior	4
Applied Sciences	4
Electronics Information and Planning	4

Mıshra, Alok

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Sustainable Development Goals

NO POVERTY

ZERO HUNGER

GOOD HEALTH AND WELL-BEING

QUALITY EDUCATION

GENDER EQUALITY

CLEAN WATER AND SANITATION

AFFORDABLE AND CLEAN ENERGY

DECENT WORK AND ECONOMIC GROWTH

INDUSTRY, INNOVATION AND INFRASTRUCTURE

REDUCED INEQUALITIES

SUSTAINABLE CITIES AND COMMUNITIES

RESPONSIBLE CONSUMPTION AND PRODUCTION

CLIMATE ACTION

LIFE BELOW WATER

LIFE ON LAND

PEACE, JUSTICE AND STRONG INSTITUTIONS

PARTNERSHIPS FOR THE GOALS

This researcher does not have a Scopus ID.

Documents

170

Citations

2551

Scholarly Output

197

Articles

103

Views / Downloads

726/2439

Supervised MSc Theses

13

Supervised PhD Theses

8

WoS Citation Count

2074

Scopus Citation Count

3043

Patents

0

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0

WoS Citations per Publication

10.53

Scopus Citations per Publication

15.45

Open Access Source

42

Supervised Theses

21

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Scholarly Output Search Results