Browsing by Author "Bilgen,S."
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Conference Object Citation Count: 4Analysis of B2C mobile application characteristics and quality factors based on ISO 25010 quality model(Springer Verlag, 2014) Tokdemir, Gül; Bilgen,S.; Tokdemir,G.; Cagiltay,N.E.; Erturan,Y.N.; Computer EngineeringThe number of mobile applications in mobile market has rapidly increased as new technology and new devices are emerging at remarkable speed which shows mobile applications have an important role in every field of our life. Among those, even some of the mobile applications have a long time life as end-users use those effectively, some of them fail to do so that prevents the companies to reach from their aim. The main reason of that problem results from the quality of the mobile applications. Although there are some methods and metrics to analyze the quality of mobile applications, they have lack of criteria since they are mostly based on ISO 9126 quality model factors which are invalid anymore. This study aims to analyze both mobile commerce applications' characteristics and quality factors and sub-factors based on ISO 25010 product quality model. Accordingly a quality model is proposed by analysis performed by a group of experts from the mobile software development area. The results of this study aims to help developing more qualified and effective mobile applications from developer perspective. © 2014 Springer International Publishing.Conference Object Citation Count: 0A mobile application flow representation for mutual understanding of IT and healthcare professionals(2013) Tokdemir, Gül; Bilgen,S.; Tokdemir,G.; Cagiltay,N.E.; Yildiz,E.; Özcebe,E.; Computer EngineeringEver since mobile applications were developed and became popular, they have started to take part in almost every field of our lives. Healthcare is one of the most popular fields that mobile applications have become a part of. However, development of mobile healthcare applications requires an inter-disciplinary work on which people from different domains should communicate. To do so efficiently, mobile application instructions should be provided as clearly as possible so that mutual understanding can be achieved. This study, aims to provide a methodology to provide the common grounds for healthcare and IT specialists so that to improve the satisfaction level of all the stakeholders of the system from the provided IT services and the end-user interfaces. In other words, by providing a better communication medium for the stakeholders during the design phase, we believe that software development process will be improved, so do their satisfaction from the developed system. © 2013 Springer-Verlag.