Yazılım Firmalarında Yazılım Bakımı Adaptasyonu: Türkiye için Bir Vaka Çalışması

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704697 Software maintenance adaptation in software companies.pdf (2.43 MB)

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2021

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Software Engineering
(2005)
Department of Software Engineering was founded in 2005 as the first department in Ankara in Software Engineering. The recent developments in current technologies such as Artificial Intelligence, Machine Learning, Big Data, and Blockchains, have placed Software Engineering among the top professions of today, and the future. The academic and research activities in the department are pursued with qualified faculty at Undergraduate, Graduate and Doctorate Degree levels. Our University is one of the two universities offering a Doctorate-level program in this field. In addition to focusing on the basic phases of software (analysis, design, development, testing) and relevant methodologies in detail, our department offers education in various areas of expertise, such as Object-oriented Analysis and Design, Human-Computer Interaction, Software Quality Assurance, Software Requirement Engineering, Software Design and Architecture, Software Project Management, Software Testing and Model-Driven Software Development. The curriculum of our Department is catered to graduate individuals who are prepared to take part in any phase of software development of large-scale software in line with the requirements of the software sector. Department of Software Engineering is accredited by MÜDEK (Association for Evaluation and Accreditation of Engineering Programs) until September 30th, 2021, and has been granted the EUR-ACE label that is valid in Europe. This label provides our graduates with a vital head-start to be admitted to graduate-level programs, and into working environments in European Union countries. The Big Data and Cloud Computing Laboratory, as well as MobiLab where mobile applications are developed, SimLAB, the simulation laboratory for Medical Computing, and software education laboratories of the department are equipped with various software tools and hardware to enable our students to use state-of-the-art software technologies. Our graduates are employed in software and R&D companies (Technoparks), national/international institutions developing or utilizing software technologies (such as banks, healthcare institutions, the Information Technologies departments of private and public institutions, telecommunication companies, TÜİK, SPK, BDDK, EPDK, RK, or universities), and research institutions such TÜBİTAK.

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Yazılım bakımı yazılım ürünlerinin gelitirlmesi ve güncellenmesi için, yazılımın müşteriye tesliminden sonra yürütülen performans, adaptasyon ve hataları düzeltme işlemlerinin bütünüdür. Yazılım projelerinin yaşam döngüsü içerisindeki en yüksek maliyetli kısmın yazılım bakımı olduğu bilinmektedir. Bu çalışmada yazılım bakımı ile ilgili literatürde karşılaşlan ve kullanılan modeller incelenmiş ve her birinin avantajları ve dezavantajları, maliyetleri ve performansları karşılaştırılmıştır. Ayrıca, Türkiyedeki yazılım firmalarının bakım faaliyetlerini irdelemek üzere bir anket geliştirilmiş ve farklı ölçeklerde 100 firmaya yollanmıştır. Gelen 29 yanıt incelenmiş ve istatistiksel olarak değerlendilmiştir. Özetle, yazılım firmalarının bakım işlemlerini farklı yollarla yürüttükleri, çoğunun yazılım bakımı yönetimi için bir yazılım aracı kullanmadıkları ve bakım elemanlarından bu alanda bir sertifka sahibi olmaların beklemedikleri tespit edilmiştir.
Software Maintenance is used as an improvement and modification of software products after they have been delivered to the customer in terms of improving performance, increasing speed or adapting the software to a specific software application. In terms of overall cost of a software project, maintenance process is the one with the highest cost among the other Software Development Life Cycle (SDLC) activities. In this study, software maintenance models are discussed and compared in terms of cost, ease of use, and by stating the advanyages and disadvantages of each. Additionally, a survey was conducted to understand the approach taken by the Turkish software companies to conduct the maintenance process. The survey was distributed to over 100 companies with different sizes and results collected from 29 companies are analysed. It was observed that, companies are reluctant to use tools to manage software maintenance. At the same time, majority of the maintenance staff lacks the proper certification on the subject and this is not considered as a big constraint by the companies.

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Bilgisayar Mühendisliği Bilimleri-Bilgisayar ve Kontrol, Computer Engineering and Computer Science and Control

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96

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https://hdl.handle.net/20.500.14411/4443

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Master Tezler / Master Thesis