Enterprise Resource Planning Implementation Differences Within the Same Methodology - Case Study From West Europe and Turkey

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2011

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Acad Conferences Ltd

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Industrial Engineering
(1998)
Industrial Engineering is a field of engineering that develops and applies methods and techniques to design, implement, develop and improve systems comprising of humans, materials, machines, energy and funding. Our department was founded in 1998, and since then, has graduated hundreds of individuals who may compete nationally and internationally into professional life. Accredited by MÜDEK in 2014, our student-centered education continues. In addition to acquiring the knowledge necessary for every Industrial engineer, our students are able to gain professional experience in their desired fields of expertise with a wide array of elective courses, such as E-commerce and ERP, Reliability, Tabulation, or Industrial Engineering Applications in the Energy Sector. With dissertation projects fictionalized on solving real problems at real companies, our students gain experience in the sector, and a wide network of contacts. Our education is supported with ERASMUS programs. With the scientific studies of our competent academic staff published in internationally-renowned magazines, our department ranks with the bests among other universities. IESC, one of the most active student networks at our university, continues to organize extensive, and productive events every year.

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Enterprise Resource Planning (ERP) systems are vital for competitive edge in today's business world. ERP is an integrated information system that serves all departments within an enterprise. Therefore, business processes should be optimised before ERP implementation in order to catch a perfect implementation. Before year 2000 all the giant firms realised their ERP projects and after that best practises took place. After those trial and error based experiences, ERP vendors need to form an ERP implementation methodology. Big ERP vendors developed implementation methodologies, they were almost the same; starting from project preparation to selection, implementation to maintenance and control. Those project methodologies improved the success rate of ERP implementations. This research is both empirical and qualitative. In fact it consists of two monographic researches. They are both about ERP implementations in the same sector. One of the firms is a national one and other one is a multinational one. Both implementations done by the same consultant team with the same methodology, so the evaluation of the project is more objective than any other questionnaire based ones, which are filled by different implementation teams. The findings of the comparison are surprisingly different from each other within the implementations, although they both used the same methodology. Basic steps of the ERP implementation such as: project preparation, business blueprint, realization, final preparation and go live & support differs from each other both in national and multinational firms. The major difference is seen in the first steps which are project preparation and business blueprint. Multinational firm seems to have more chance than the national one in achieving organisational efficiency through successful ERP implementation. The research outcome is useful for professionals running implementation projects and those making decisions on ERP implementation. The results can also be used by practitioners managing ERP projects in order to avoid from implementation methodology illusion.

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enterprise resource planning, ERP project management, ERP implementation, cultural differences

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2nd International Conference on Information Management and Evaluation (ICIME) -- APR 27-28, 2011 -- Ryerson Univ, Ted Rogers Sch Management, Toronto, CANADA

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Start Page

181

End Page

186

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