Intellectual Capital Management's Effects on Enterprise Resource Planning Implementation

Abstract

The implementation of an Enterprise Resource Planning (ERP) system can be one of the most important strategic decisions an organization undertakes. An implementation of ERP system has effects on improving all over system performance. However, there are many factors affecting the performance of ERP implementation and these factors have to be inspected in accordance to some performance measurements and metrics. Intellectual Capital Management (ICM) is one of the most important factors of ERP implementation. The ICM literature has produced tens of models to support the various ICM activities, such as identification, measurement, valuation, acquisition and reporting of intellectual capital. However, the practice of applying various ICM models seems to be a fairly new issue in many countries and organizations. Turkey is one of those countries that has just been introduced with ICM. Using an ICM system has different effects on the implementation of an ERP system. In this study, a questionnaire based research has been made on Turkish enterprises to analyze ICM'S effects on ERP implementation. Also, we made a cross industrial research and determined those effects in different manufacturing sectors such as electronics and food sectors. Questionnaire results have been analyzed with statistical methods to summarize the current situation. The results of this study can be used to compare the effects of implementation of ERP systems in different industries in Turkey. Understanding of this relationship is very important for current or future ERP implementations. Also these results can be used in the comparison of international differences of the effects of ICM on ERP implementation process.