Mısra, SanjayAdewumi, AdewoleMisra, SanjayOmoregbe, NicholasFernandez Sanz, LuisComputer Engineering2024-07-052024-07-052019130038-06441097-024X10.1002/spe.26822-s2.0-85061779566https://doi.org/10.1002/spe.2682https://hdl.handle.net/20.500.14411/3346Misra, Sanjay/0000-0002-3556-9331; Fernandez-Sanz, Luis/0000-0003-0778-0073;A plethora of approaches exists for the evaluation and selection of open-source software (OSS) in the literature. However, these approaches are hardly ever used in practice for the following reasons: first, the lack of a situational-based procedure to define the evaluation criteria for OSS given its varied and dynamic nature; second, the inability of existing evaluation techniques, such as the analytic hierarchy process, to cope well with uncertainty factors, thus producing misleading results that affect the quality of decisions made; and third, a significant number of existing approaches require the prototyping of alternatives being considered in order to facilitate evaluation and decision-making. This study addresses the aforementioned challenges by evolving a process framework for evaluating and selecting OSS. The proposed framework is validated by applying it to a case study. In addition, expert opinion was elicited via questionnaires from 10 experts, and overall feedback suggests that 80% of them are willing to adopt the approach.eninfo:eu-repo/semantics/closedAccessanalytic hierarchy processevidential reasoningMCDMopen-source softwareprocess frameworkweighted scoring modelArticleQ2495780812WOS:000463035200004