Examination of factors influencing employees' adoption of mobile commerce and services in Turkey
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Date
2016
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Publisher
Routledge Journals, Taylor & Francis Ltd
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Abstract
This study first reviews and discusses mobile technology issues from a global perspective, and then investigates the impact of demographic (gender, age, income), personal (ICT experience, work experience), and organisational (sector) factors related to employees on adopting mobile commerce (m-commerce) and mobile services (m-services). A survey is conducted among employees from government-and private-sector organisations for this purpose, assuming that this group plays an important role in helping to adopt new technologies in societies. Based on this survey, the results indicate that gender, experience, and sector have an impact on attitude towards using m-technologies and that such attitude has a significant effect on the actual use of m-technologies.
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Keywords
Mobile commerce, mobile services, demographic factors, personal factors, organizational factors
Turkish CoHE Thesis Center URL
Fields of Science
Citation
6
WoS Q
Scopus Q
Q1
Source
Volume
29
Issue
1
Start Page
770
End Page
781