The synergy between tourism, aviation, and digital transformation: A path to seamless travel experiences

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2024

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IGI Global

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Tourism Management
The aim of Atılım University Department of Tourism Management is to train tourism managers who are able to compete at an international level by offering quality education opportunities. Graduates employed as managers in the fields of accommodation, travel, catering, gastronomy, transportation, congress, conference organization begin their professional life while they are still interns. The academic staff consists of faculty members who are experts in their field, as well as sector professionals. With five years of education including the preparatory English courses offered, the courses of the department are in English. The course program consists of applied and theoretical courses devised with respect to the global trends in tourism. Students perform their internship studies at hotel chains, A-Class travel agencies and professional tourism companies. Our Department is in contract with universities abroad within the scope of the Erasmus student Exchange program. With its quality of education documented by TURAK (Tourism Education, Evaluation and Accreditation Board), Atılım university Department of Tourism Management is the first undergraduate program in Turkey to hold the accreditation.

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This chapter explores the profound impact of digital transformation on the tourism and aviation sectors, highlighting the necessity for a comprehensive digital strategy in response to global changes. The tourism industry, in particular, is undergoing a paradigm shift, leveraging technological advancements such as mobile applications, social media, and digital platforms to enhance customer satisfaction, experience, and overall competitiveness. Within the aviation sector, digital developments span smart maintenance, risk management, air traffic optimization, and customer relations, all aimed at improving operational efficiency and passenger experience. The interconnectedness of tourism and aviation is evident in the increasing role of air travel, accounting for over 52% of global tourist movements. The chapter delves into the historical evolution of this symbiotic relationship, emphasizing the pivotal role of innovations, increased connectivity, and affordability in fostering tourism growth. © 2024, IGI Global. All rights reserved.

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Harnessing Digital Innovation for Air Transportation

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126

End Page

149

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https://doi.org/10.4018/979-8-3693-0732-8.ch007
 https://hdl.handle.net/20.500.14411/4190

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Scopus